Partner & Client Services - Italian Market

About Lombard International Assurance
Lombard International Assurance is a leading Luxembourg-based provider of insurance-based wealth solutions across Europe. A part of Utmost Group, Lombard International's solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.

On 30 December 2024, Utmost Group announced it had completed the acquisition of Lombard International Assurance Holdings Sarl and the company will be fully rebranded to Utmost Luxembourg S.A. by the end of 2025.
About Utmost Group Plc
Utmost Group plc is a leading provider of insurance and savings solutions. Its principal businesses are Utmost international and Utmost Life and Pensions, which together are responsible for £109bn of primarily unit-linked policyholder assets for 5000,000 policyholders, on a proforma basis at HY 2024 following the acquisition of Lombard International Assurance Holding Sarl. Utmost Group plc is subject to group supervision by the PRA.

About Utmost International
Utmost International is a leading provider of insurance-based wealth solutions. Utmost international operates across the UK, Europe Latin America; Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.
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On a proforma basis at HY 2024 following the acquisition of Lombard International Assurance Holdings Sarl, Utmost International would have managed £103bn of assets under administration on behalf of approximately 210,000 policyholders.

Your role – Are you ready for a challenge?

Your Responsibilities Will Be As Follows

• Acting as the person of contact for any partner and client queries received by email, fax, post or by telephone;
• Taking the necessary action to respond in an effective, professional and timely manner to the queries received by telephone, email or post from several partners, clients or sales colleagues consistently ensuring a high level of service;
• Performing accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management;
• Assisting in processing the due diligence review of transactions in line with corporate standards;
• Developing and maintain a strong working relationship with our sales consultants and all partners;
• Maintaining an ongoing awareness of services, review procedures and ensure quality improvements are made as required.

Your profile – Have you got what it takes to become our Account Officer?

• A minimum of 2 years' experience working within the financial/insurance sector;
• Aware of developments within the financial/insurance sector in general and competent in dealing with queries relating to funds and financial instruments;
• You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role;
• Take personal pride in delivering high quality service to internal and external clients;
• Strong prioritisation skills and flexible, reliable and responsible in challenging situations;
• A team player with excellent interpersonal and communication skills, verbal as well as written;
• Ability to work independently while keen to work as part of a team and assist colleagues;
• Ability to demonstrate a high level of initiative and problem solving capabilities;
• Willing to make the extra effort as required;
• Fluency in Italian and English is required, any other European language skills will be considered an advantage.

We offer you

Sitting at the crossroads of private banking, asset management and insurance, we operate in a well-established and fast-growing segment of the financial services industry. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships. It is an exciting opportunity to build a network of contacts across the organisation in a collaborative and diverse workplace. Our Luxembourg office is home to a diverse team of over 50 nationalities and we are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy reward and recognition packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. We are committed to extending equal employment opportunities to all individuals.

Be a part of our community #utmost

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents). This excerpt will be kept by Lombard International Assurance S.A. in compliance with article of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise, it will be destroyed without any undue delay should the candidate not be hired.
Should you be interested in pursuing this opportunity, please send your application in full confidence to Lombard International Assurance S.A,

Lombard International Assurance is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.
Our Recruitment privacy notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks. It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here Recruitment Privacy Statement
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