Practice Executive

About Ashurst

Ashurst is a leading progressive global law firm with a rich history and a strong focus on innovation. We are a trusted adviser to corporates, financial institutions, and governments in all areas of commercial law, underpinned by a commitment to excellent client service and operational excellence.

Job Overview

The primary purpose of this role is to deliver high-quality, proactive operational support to Partners and Associates in Luxembourg, optimising legal operational processes to drive efficiency and ensure a seamless and consistent business support service across the office.

The Practice Executive will provide end-to-end operational and administrative support to legal teams, with particular emphasis on diary management, travel and expenses, matter management, billing, reporting, and client service excellence.

• Provide end to end Billing to include pre-billing and billing support, including preparing billing guides, creating and amending invoices, and drafting or refining time narratives in line with partner requirements.
• Process and amend time entries for Partners and Lawyers, ensuring timeliness and accuracy.
• Draft, coordinate, and maintain matter engagement letters in accordance with firm standards and client requirements.
• Collaborate as a unified Legal Support team, providing cross-cover during absences and leaves. Responsibilities may include reception coverage and duties, meeting room coordination, and general legal support as needed
• Support with documents and amendments, draft correspondence, and prepare presentations and pitch materials, ensuring accurate formatting and compliance with firm standards.
• Ensure robust electronic file and email management in line with firm protocols, and coordinate appropriate task delegation to the Luxembourg Hub.
• Provide proactive diary management and gatekeeping for Partners and senior fee earners, coordinating complex international travel and resource requirements.
• Coordinate meeting logistics, including room bookings, invitations, resources, and catering, ensuring seamless scheduling across time zones and stakeholder groups.
• Develop and maintain a good commercial awareness of practice groups and clients.

Clients Markets and Growth Support

• Research and prepare client intelligence and matter insights to support pitches and marketing materials, including the preparation of client information packs with reports, analytics, and research.
• Update and maintain the Interaction database, progressing partner submissions
• Assist with coordination and on-the-ground preparation for small client events.

Essential Skills and Qualifications

Qualifications

• Prior experience as a Practice Executive/Secretary in a law firm or professional services environment, supporting senior professionals in a time-sensitive, client-facing context.
• Fluency in English is required.
• Advanced proficiency in Microsoft Office and relevant firm systems, including time capture and billing tools such as Intapp, and CRM platforms such as Interaction.

Skills

• A flexible approach is with a strong team work effort is essential. Ability to adapt to changing priorities and demands.
• Approachable and able to build strong working relationships at all levels.
• Demonstrates initiative, proactivity, and practical problem-solving, with a strong sense of ownership over tasks and projects.
• Excellent organisational skills, with the ability to manage competing demands and changing priorities while maintaining a high degree of accuracy and attention to detail.
• Resilience under pressure with the ability to meet tight deadlines, alongside flexibility to adjust and reprioritise as needs evolve.
• High degree of professionalism, discretion, and confidentiality, including diplomatic handling of internal and client information.
• Comfortable facilitating on-the-job training and contributing to operational best practices.