Application Administrator

il y a 2 jours

Luxembourg, Luxembourg Groupe Giorgetti Temps plein

We are looking for an Application Administrator / Support Engineer to take ownership of our business systems and provide second-level support to users across the organization. You will configure and maintain business applications, resolve escalated support issues, manage user access, build reports and automations, and ensure our tools run smoothly as we grow.

This role offers growth opportunities with hands-on experience in system integrations, automation, and technical operations. You will start as a power user and develop into a technical administrator who builds workflows and connects systems.

Experience with CRM platforms (Salesforce, HubSpot) or business application administration is a plus, not a requirement.

Responsibilities
Second-Level Support :
  • Handle escalated support tickets requiring deeper technical investigation
  • Diagnose and resolve complex application issues across business systems
  • Communicate solutions clearly to users in French, English, and German
  • Document recurring issues and create knowledge base articles
  • Identify patterns in support requests and address root causes

User & Access Management :

  • Manage user accounts, permissions, and roles across all business applications
  • Own onboarding and offboarding processes for system access
  • Implement and maintain security policies and access controls

System Configuration :

  • Configure applications to match business processes and workflows
  • Build and maintain custom fields, objects, and automation rules
  • Set up and maintain integrations between systems

Data & Reporting :

  • Create and maintain reports and dashboards that support decision-making
  • Ensure data quality and consistency across platforms
  • Handle data imports, exports, and migrations

Teamwork :

  • Gather requirements from stakeholders and translate them into system configurations
  • Train team members on system features and best practices
  • Write clear documentation for configurations and procedures
  • Proactively suggest improvements to tools and processes
Profile

What Matters Most :

  • Genuine curiosity: you enjoy figuring out how systems work
  • Problem-solving mindset: you dig until you find the root cause, not just the quick fix
  • Fast learner: comfortable picking up new tools and platforms independently
  • Clear communicator who can explain technical concepts to non-technical users

Required Skills :

  • Professional working proficiency in French, English, and German (or Luxembourgish)
  • Ability to troubleshoot issues methodically and document solutions
  • Basic understanding of how applications store and organize data
  • Strong written communication skills for support responses and documentation

Nice to Have :

  • Experience administering Salesforce, HubSpot, or similar platforms
  • Basic scripting or automation knowledge/interest (JavaScript, Python, or no-code tools like Zapier/Make)
  • Familiarity with APIs or system integrations
  • Background in IT support, helpdesk, or technical support
  • Understanding of SQL or database concepts

Soft Skills

  • Strong sense of ownership for system reliability and user satisfaction
  • Clear and helpful communication style
  • Self-management skills: ability to prioritize tickets and projects independently
  • Collaborative mindset and willingness to assist team members
  • Proactive approach to identifying and fixing recurring problems

  • Application Administrator

    il y a 2 jours

    Luxembourg, Luxembourg Félix Giorgetti Temps plein

    We are looking for an Application Administrator / Support Engineer to take ownership of our business systems and provide second-level support to users across the organization. You will configure and maintain business applications, resolve escalated support issues, manage user access, build reports and automations, and ensure our tools run smoothly as we...

  • Database Administrator

    il y a 1 jour

    Luxembourg, Luxembourg Uni Systems Temps plein

    At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Database Administrator to join our UniQue team.What will you be doing in this role?Within the "Analytical Applications" section of the IT department, you will be in charge of setting up, administering, and migrating...

  • Database Administrator

    il y a 1 jour

    Luxembourg, Luxembourg Uni Systems Temps plein

    At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Database Administrator to join our UniQue team.What will you be doing in this role?Within the "Analytical Applications" section of the IT department, you will be in charge of setting up, administering, and migrating...

  • Database Administrator

    il y a 2 jours

    Luxembourg, Luxembourg Arendt Temps plein

    Arendt is your legal, tax and business services firm in Luxembourg.At Arendt we combine the entire value chain of services dedicated to asset managers, banks, insurers, public institutions, commercial companies and private clients operating in Luxembourg.Arendt offers specialist advice, that encompasses all legal, regulatory, taxation and advisory aspects of...

  • Network Administrator

    il y a 2 jours

    Luxembourg, Luxembourg Luxair Temps plein

    For our department Network Administrationwithin General Services, we are looking for a (an): Network Administrator (m/f/x)Main duties:Design, install, configure and maintain the network equipment as well as the network security infrastructure.Ensure the availability, integrity, security and good performance of the network infrastructurePerform incidents...

  • Network & Security Administrator (Ref : 309)

    il y a 2 jours

    Luxembourg, Luxembourg AUBAY S.A. Temps plein

    Opportunité dans le secteur bancaire : Network & Security Administrator (H/F)Vous êtes passionné par la sécurité réseau et souhaitez relever des défis stratégiques dans un environnement bancaire exigeant ? Rejoignez notre client pour une mission clé Vos responsabilités : Gestion des accès réseau, firewall, proxy et VPN via l'outil de ticketing...

  • IT Salesforce Administrator

    il y a 2 jours

    Luxembourg, Luxembourg Forvis Mazars Temps plein

    Operating as an internationally integrated partnership in over 100 countries and territories, Forvis Mazars Group specialises in audit, tax and advisory services. The partnership draws on the expertise and cultural understanding of over 40,000 professionals across the globe to assist clients of all sizes at every stage in their development.We are seeking a...

  • Network Administrator

    il y a 2 jours

    Luxembourg, Luxembourg Luxair Temps plein

    For our department Network Administration within General Services, we are looking for a (an):Network Administrator (m/f/x)Main duties:Design, install, configure and maintain the network equipment as well as the network security infrastructure.Ensure the availability, integrity, security and good performance of the network infrastructurePerform incidents...

  • Linux Systems Administrator

    il y a 3 jours

    Luxembourg, Luxembourg Luxair Temps plein

    For our department UNIX Administration withinGeneral Services, we are looking for a (an):Linux Systems Administrator (m/f/x)Main duties:Forour department IT Infrastructure within GeneralServices, we are looking for a (an):Linux Systems Administrator (m/f/x)Be part of a small team of experts dedicated to theadministration of our Linux Systems, in a very...

  • Database Administrator

    il y a 2 jours

    Luxembourg, Luxembourg Cronos Europa Temps plein

    Weare currently looking for a Database Administrator to strengthen the Cronos Europa team.Responsibilities: Oracle database design and data modelling (logical and physical).Design and creation of Oracle database schemas based on best practices for performance and maintainability.Participation in the design and implementation of Oracle CoP (Cloud on Prem)...