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Internship Quality Management

Il y a 19 minutes

Luxembourg, Luxembourg Luxair Temps plein

For our department Quality within LuxairTours, we are looking for a (an):

Internship Quality Management (m/f/x)

Main duties:

  • Assist
    the Quality and After-Sales Manager at LuxairTours with daily operations.
  • Support the team by managing
    administrative tasks and processing customer claims.
  • Prepare and provide various
    statistics, reports, and presentations.
  • Analyze root causes in quality
    reports and propose improvement measures.
  • Monitor Key Performance Indicators
    (KPIs) aligned with the Quality strategy.
  • Participate in internal audits and
    draft detailed audit reports.



Required profile:

Minimum required criteria:

  • Familiarity with ISO 9001:2015 standards.
  • Strong organizational skills.
  • Meticulous, focused, and
    structured work approach.
  • Proficiency in standard MS Office applications.
  • Fluency in at least two
    languages, including English and French.

The ideal candidate:

  • Knowledge of Luxemburgish and of any other language will be considered an asset.