Internship - Corporate Electronic Banking Implementation

il y a 3 jours

Luxembourg, Luxembourg ING Temps plein

Duration: 6 to 12 months
Schedule: Full-time
Languages: French is required; English (minimum B1 level) and any additional language are strong assets

Who We're Looking For

Are you currently studying Economics, Management, Finance, or IT, and have a genuine interest in banking and finance? Do you enjoy working with digital tools and want to be part of a team that supports clients in their digital banking journey?

We're offering a hands-on internship where you'll assist with the implementation and daily operations of our corporate e-banking application—a key solution for our business clients.

What You'll Be Involved In

Support the Implementation of e-Banking Solutions

  • Assist in setting up and adapting e-banking systems for corporate clients

  • Help manage user access and configuration updates for existing contracts

Contribute to Technical and Administrative Operations

  • Support the day-to-day management of e-banking platforms

  • Help ensure smooth and accurate processing of payment flows through MultiLine

Client Interaction & Helpdesk Support

  • Be in direct contact with clients by phone or email (approximately 60% in French, 40% in English)

  • Assist clients with updates to their existing setup, such as adding users or adjusting access

  • Reach out to clients to guide them through migrations to new tools or to provide support in case of issues (e.g. payment errors)

  • Maintain a professional and service-oriented approach in all client interactions

Why Join Us?

  • Gain real-world experience in corporate banking and digital implementation

  • Work alongside experienced professionals who are happy to guide and support you

  • Be part of a collaborative and dynamic environment where your ideas are welcome

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