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Customer Experience Specialist W/ Relocation to Portugal

il y a 2 semaines

Luxembourg City Cross Borders Talents Temps plein

Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal
Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year
️ Meal Allowance Enjoy delicious meals on us
Transport Allowance Get to work with ease
️ Health Insurance Coverage from Day 1, free after 6 months
Performance Bonuses Earn more based on your success
Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

  • Help customers with orders, questions, and tech issues

  • Engage across multiple communication channels

  • Tailor your tone and approach to match brand guidelines

  • Resolve escalations with professionalism and empathy

  • Log cases and interactions with accuracy and care

Are You a Great Fit?

️ Experience in customer support (voice, email, or chat) is a big plus
️ Tech-savvy or have troubleshooting experience? Even better
️ Excellent communication and multitasking skills
️ Cool under pressure, with a positive attitude
️ Fluent in French and English 

Why Join Us?

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal