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**Key Responsibilities**:

- **Sales Support**:

- Assist sales teams in customer service to qualify needs and present offers effectively.
- Translate customer needs from business to technical perspectives and vice versa.
- Design and draft technical and commercial components of tailor-made bids and RFPs.
- Conduct detailed cost analysis of solutions and recommend sales prices.
- Train sales representatives on product and solution developments.
- Coordinate follow-ups with suppliers for responses to requests or RFPs.
- **Technical Expertise**:

- Build and maintain expertise in technical fields, potentially expanding to other areas.
- Ensure a technological watch on relevant fields, integrating knowledge of company and partner products.
- Maintain partnerships with strategic suppliers, obtaining certifications and participating in training, seminars, and fairs.
- Keep updated on technical and market developments, researching new products and participating in industry events.
- **Collaboration**:

- Support architects in their missions.
- Maintain relationships with strategic partners, enhancing expertise through regular interactions.
- Collaborate closely with delivery teams to align technical and financial aspects of offers.
- **Company Representation**:

- Actively participate in seminars, fairs, and events to convey a positive image of the company.
- Take charge of additional tasks as requested by superiors.

**Qualifications**:

- **Education**: Bachelor's degree in Commerce, Strategy, Sales, Sales Support, or Technology.
- **Experience**: Minimum of 3 years of relevant experience.
- **Technical Skills**:

- Understanding of the Luxembourg, European, and international market.
- In-depth knowledge of Telecom & ICT technologies.

**Behavioral and Personal Skills**:

- **Planning and Coordination**: Ability to organize project operations and coordinate actions among different stakeholders.
- **Technical Writing**: Proficiency in describing technical solutions to meet customer needs.
- **Customer Orientation**: Ability to act in the interest of customers, adapting actions to their needs and sensitivities.
- **Persuasiveness**: Skilled in conveying messages with conviction and addressing objections effectively.
- **Analytical Skills**: Capability to examine, break down, and compare elements to define causal relationships and establish diagnoses.
- **Synthesis Ability**: Gather and present essential information coherently.
- **Adaptability**: Flexibility to adjust according to the environment, situation, and interlocutor.
- **Change Management**: Openness to change and participation in new thinking and situations.
- **Intellectual Curiosity**: Enthusiasm for learning and novelty.
- **Critical Thinking**: Ability to question and make constructive judgments.
- **Initiative**: Proactive in optimizing actions within the field of responsibility.
- **Autonomy**: Capability to work independently without constant supervision.

**Language Skills**:

- **English: Required**:

- **French: Required**:

- German: An asset
- Luxembourgish: An asset

**Work permit in Luxembourg is mandatory**

**Working Conditions**:

- **Office Work**: Primarily office-based with occasional customer visits.