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Implementation Specialist

il y a 3 semaines

Luxembourg Salonkee SA Temps plein

Join us on our mission to digitalise the beauty and wellbeing industry

At Salonkee we have one goal in mind : provide an exceptional service to our clients. Everyone at Salonkee is responsible for going beyond our client's expectations and trigger "WOW"s of satisfaction. We are looking for an **Implementation Specialist** to do exactly that

We offer a high level of independence and flexibility to all of our team members, which means we trust you to handle your work flow in the most efficient way possible. We appreciate people who are passionate, capable of thinking out of the box and who share their ideas in the simplest and clearest way possible.

**The main areas of responsibility include**:

- Provide the Account Managers and Sales Representatives with help in all client set-ups
- Creation of client accounts in the back-end of the programme
- Coordinate with clients to organise the export of information from their systems
- Use Excel wizardry to process the exported information and adjust it to the import template
- Provide first line support to users via the chat

**Basic qualifications**:

- Fluent in** **English (German, French and Dutch is a **big plus**)
- Have a strong command of all Microsoft Office programmes - Excel in particular
- Have a sense for customer support
- You anticipate needs and are constantly looking to improve yourself

**We offer**:

- The opportunity to actively contribute to the company’s success in a responsible position
- A permanent full time contract
- Flat hierarchies and room for your own ideas
- An international team with colleagues from different countries as well as regular company events, free coffee, lunch vouchers
- An amazing company culture and lots of fun

We are looking forward to getting to know you better and welcoming you on the Salonkee rocket ship