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Global Customers Development Manager
il y a 2 semaines
**Job Location: Luxembourg**:
**Company description**:
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
**Diversity Statement**:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
**About the Role**:
As the Global Customers Development Manager, based in our Global Headquarters in Luxembourg, you will be**responsible** for developing the Group **strategic** guidelines **as well as the tools and methodologies to drive the Business with our Customers** in our different geographical Areas and Sales Channels** (Modern Trade, eCommerce and Out of Home).
**Main Responsibilities**:
You will **develop and **design** a Customers’ development blueprint**, with its processes, KPIs and tools with the ultimate objective to make Ferrero the preferred supplier of its customer.
You will e**nsure the full adoption of the Customers' blueprint** partnering with Areas and Regions, priority focus will be given to Group’s strategic customer..
Partnering with the Area Sales Business Development, the Sales Channel and the Category Management teams, you will co-develop** the customer guidelines **for the strategic Customers of the Group, ensuring that **pricing, revenue and category management guidelines** are fully embedded. You will be also responsible to measure performances and propose corrective actions.
Additionally, you will be responsible to represent Customers' needs in terms of **sustainability** towards internal stakeholder as well to partner with Supply Chain to drive further improvements of order to cash process capabilities.
**Who we are looking for**:
**Profile**:
- University Degree;
- Between 8 and 12 years of professional experience, ideally within a multinational company with a matrix organization;
- Successful past experience as Key Account Manager or Customer Marketing Manager;
- Sound knowledge of the FMCG sector;
- Team player, entrepreneurial spirit, and pro-active attitude;
- Strong analytical and presentation skills.
**Languages**:
- English is mandatory, any other languages is a plus.
**How to be successful in the role and at Ferrero**:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
Requisition ID
54561
Job function
Sales
Country
Luxembourg
City
Luxembourg
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