Infrastructure Operation Specialist

il y a 2 semaines

Bertrange, Luxembourg Connectis CMC Luxembourg Temps plein

**The Operations Specialist will perform tasks and functions, including but not limited to**:
Shifts:
07h00 to 15h30

15h00 to 23h30

23h00 to 07h30
- Monitor the system for equipment failure or errors in performance, updating monitoring

tools:

- Monitoring jobs (Tool: Autosys/Automic) in accordance with predefined procedures.
- Understand, analyze, and dispatch alerts reported by the monitoring tools by raising incidents and escalating to relevant parties as necessary, taking remedial steps as predefined in procedures if required.
- Execution of service requests with Jenkins, Azure DevOps, vRealize and vSphere based on predefined procedures.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Daily tasks / checks according to a specific schedule.
- Files/mails/folders restores: Using NetBackup Veritas to transfer encoded data from Data Domain

to magnetic tape and assist in managing tapes (inject/eject tapes in the robot).
- Providing first level Service Desk services after Service Desk hours and during the weekend, Public Holiday.
- End of month and yearly operations (coordination and execution of jobs asked by different

financial and IT teams)
- Create and update documentation

JOB SKILLS AND REQUIREMENTS:

- Attention to Detail: Accuracy counts in operator jobs. You must be able to concentrate and be precise in your work.
- Hand-eye Coordination: Precision is key in this job. Having a steady hand is an absolute must

for operator jobs.
- You are reliable, well organized, and stress resistant
- Understanding of production procedures and environment
- ITIL best practices knowledge: Change Management process, Incident Management

(escalation process), Knowledge Database Management (Procedures, technical documentation), Configuration Management Database

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