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**Job Type(s)**:Contract/Consultant**Location(s)**:Luxembourg - LuxembourgWe are looking for a **2nd Line Support/Bespoke for CTIS (Clinical Trial Information System)** to work for multinational client in Amsterdam
**Start Date: 01/12/2024 - Duration: 31/12/2025, extensions possible**
**Location of work: 100% offsite - Remotely**
**Task description**:
- Resolution of Incidents and Service requests.
- Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs.
- Application troubleshooting, deployments, minor configuration changes.
**Job requirements**:
- Bachelor degree of 3 years attested by a diploma, in Computer Science;
- Proven IT Support Analyst/Service Desk experience of minimum 4 years;
- Proven Application Developer Experience
**Experience with**:
- ITSM Tools (Jira or Service Now), Oracle/SQL, IAM (AD, Azure AD or any other Identity Access Management tools), Java, JavaScript, Office Tools (Excel, Word);
**Additional experience**:
- System administration (Roles and permissions)
- SQL Developer (Any similar tool)
- XML Security certificate types SAP Functional and Basis Service Now
**Professional Certificates/Trainings**:
- ITIL V4 XML Java Java Message Service (JMS) JavaScript J2EE JSP/JSF MS.Net Oracle DBA OBIEE Visual Basic 6 PL/SQL SQL SAP (EHP7, Netweaver, etc) Flex Documentum Filemaker PhP Informatica (MDM) Cascading Style Sheets (CSS) VBA - MS Word templates MS Intune MS defender MS Windows setup,
