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Senior Change Lead
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Company Description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
**Job Description**:
You'll Build close relationships with other departments to ensure smooth collaboration and understanding of wider activity going on in the business
Managing the programme of work comprised of global, regional and or local transformational initiatives across Continental Europe and deliver successfully the multi-year transformational programme Horizon across Continental Europe
You'll guide the setup and delivery of our primary workflow, and multiple document management initiatives. Driving global standards and delivery towards the defined target states
Ensuring tools leverage appropriate super users and training platforms to enable use at scale for thousands of users in a high attrition environment
You'll take care of the oversees improvements in KPIs globally to support effective delivery by countries utilising MI support
As a senior change leader, ensure relevant global communications are issued around ongoing initiatives and best practice, building SME communities if relevant
Ensuring all active projects are setup and managed in-line with group processes
Managing delivery in-line to agreed baselines for deliverables, scope (and quality), time and cost, including managing and monitoring project budgets
Be in charge of all projects clearly identify and track benefits
Pro-actively and effectively manage project execution risks and issues as they arise, including the development of contingency plans.
You'll ensure each project has an appropriate governance framework and be the liaise with departments to ensure transition of Projects to business as usual
Ensuring lessons learnt are appropriately reflected with regular retrospectives
Motivate and coach direct reports and project teams, ensuring development of team skills
Building and manage meaningful and supportive relationships across the organisation. Demonstrate leadership and people skills
You'll identify resourcing needs and ensure they are appropriate to deliver the programme. Support recruitment or sourcing of team members when needed
Act as a role model and a leader within the team, expressing appropriate characteristics as expected at this level and undertake any additional reasonable duties as required by the Firm.
**Qualifications**:
- 10+ years’ experience of end to end change management across a variety of different types of complex projects and programmes in a fast-paced and rapidly evolving environment.
- 10+ years of experience working with business stakeholders within a cross-functional matrix environment.
- Bachelor's Degree in appropriate field of study or equivalent work experience.
- Qualifications in a related discipline. E.g. Prince, MSP, Agile, SCRUM.
- Proven experience of translating business analysis, requirements definition and business case production into practical implementation.
- Delivery of Technology related projects specifically related to Solution Delivery
- Experience of operating within Financial Services industry.
- Effective negotiation and persuasion skills.
- Expert planning and organisational skills.
- Experience of managing direct reports, providing coaching and development and management of performance issues.
- High level of proficiency IT Literacy including MS Project, Excel, Visio, PowerPoint
- Excellent organisational, prioritisation and interpersonal skills, with experience presenting and communicating with diverse stakeholders / and or senior leadership.
- Interpersonal skills to influence and initiate change, facilitate and enhance performance within a cross - functional environment and globally distributed team
- Ability to take a creative approach to resolving a range of issues
- Fluent in English Language, written and verbal.
Additional Information
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
