Program Manager, Global Mile Destination Operations

il y a 2 semaines

Luxembourg Amazon EU Sarl Temps plein

Bachelor's degree
- Experience in program or project management
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience defining program requirements and using data and metrics to determine improvements
- Experience working cross functionally with tech and non-tech teams

Work hard. Have fun. Make History The Amazon Global Mile (GM) EU team is confident that we can deliver on this slogan. Global Mile is a team of highly experienced logistics professionals, carrier specialists, and program managers focused on improving the speed and reliability of Amazon’s cross-border logistics capabilities. The team is responsible for executing the timely movement of freight from global manufacturing hubs cross-border into Amazon’s international marketplaces for Fulfillment by Amazon (FBA) sellers and Retail direct import vendors. Leveraging the capabilities of world-class logistics providers and internal Amazon supply chain solutions, Global Mile increases selection and lowers cost for our customers.

Key job responsibilities
- Lead projects to deliver the EU destination business metrics and goals.
- Build processes and tools to enable scalable and flexible Global Mile operations.
- Indirectly manage internal support teams such as Controllership, Finance, operations center teams, global trade services etc. that represent Amazon in direct interactions with carriers and customers.
- Work closely with Global Shipping Product and Capability team to evaluate, develop, or support new product/service programs that add value to customers and Amazon business teams.
- Identify and drive cost reduction opportunities for operations via improved LSP efficiency and reduced operational cost and charges.
- Consistently benchmark across lead time, cost and emissions to determine the best mode for shipments.
- Identify and mitigate capacity risks by making recommendations on managing dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations on forecast accuracy.
- Take ownership for the development of SOPs, guidelines and new processes mapping and engage all key stakeholders to ensure end-to-end alignment and effective hand-offs between teams.

Luxembourg, LUX
- PMP certificate

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