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Cargo Program Manager
il y a 2 semaines
Bachelor's degree
- Relevant experience in Air Cargo, and Charter Flights Sales and Operations
Key job responsibilities
- Acquire, engage and accelerate high potential customers to Amazon AIR.
- Maintain a high level of engagement from potential customers and proactively identify the challenges they are facing. Build relationships with key stakeholders across the portfolio.
- Be the voice of the customer to guide product development and iterations.
- Identify and lead complex projects or initiatives to solve customer pain points
- Communicating ideas effectively, both verbally and in writing, to all types of audiences and not limited to writing narratives, business cases, and other strategic documentation.
A day in the life
The daily role of the Cargo Program Manager will require communications with internal stakeholders and Amazon AIR partners, Air Carriers, and Service Providers to assure best customer experience and smooth efficient operations. Program Manager will follow up on leads, onboarding new customers. Program Manager will work with Amazon teams to invent and simplify processes to scale Cargo Sales and Operations. Monitoring and reporting on market trends, customers’ requests, operational progress of ongoing deals.
About the team
The AIR Cargo team engages with industry leaders, airlines, brokers, General Sales Agencies, and Freight Forwarders to deliver high quality AIR cargo services. A customer obsessed team that works cross-functionally and externally to surface and solve for complex problems and deliver solutions by innovating and simplifying, and raising the bar in the air cargo industry.
Luxembourg, LUX
- Master's degree
- Relevant experience working in the Air Cargo/Air Freight industry, aircraft leasing, and Charter flight Brokerage.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
