Cabin Crew Member

il y a 5 jours

Senningerberg, Luxembourg Luxair Temps plein

For our department _Cabin Crew_** **within **LuxairAirlines**, we are looking for a (an):
**_Cabin Crew Member (M/F)_**

**_Main duties:_**
- Perform all duties related to the safety and security of our passengers and flight during normal, abnormal and emergency operations,
- Ensure an effective communication between cabin crew members and flight crew members according the applicable instructions for common language and terminology,
- Provide appropriate assistance to all types special category passengers,
- Provide appropriate first aid measures to all types of medical emergencies whether still on ground or inflight,
- Keep updated with all changes in regulations, documents and instructions provided by Luxair, if necessary update changes in own manuals,
- Ensure the wellbeing of our guest’s according to the applicable service instructions and the commercial communication guidelines in force,
- Act according to the current applicable regulations, instructions and take the necessary responsibilities when involved in the process of In-flight Sales on LUXAIR flights,
- Keep familiar with all available ways/forms of reporting, and communicate issues that occurred while on duty, be it irregularities, feedback, suggestions etc.

**_Required profile:_**

**_Minimum required criteria:_**
- Have a secondary education diploma (Bac) or equivalent,
- Possess a swimming and/or rescue certificate,
- Be at least 18 years old and fit for flights,
- Accept to work according to irregular schedules and during the weekend,
- Accept layover at the Outstations,
- Be customer oriented, have a smart appearance and respect the internal uniform dress code,
- Show good communication skills in English, French and German (spoken & written),
- Attend and pass successfully mandatory initial & recurrent training according to the area of activity.

**_ Desired or to be acquired criteria:_**
- Refer to the training table,
- Have an excellent sense of customer contact and be highly service-oriented,
- Have a basic knowledge of Luxembourgish,
- Demonstrate the ability to communicate at all levels, both inside and outside the company,
- Show user skills in tools used in the department,
- Be responsible and dynamic, team oriented and able to deal with stress.
- Knowledge of any other language is considered as major asset to this function

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