Driver Advisor
il y a 2 semaines
At LeasePlan, we are always asking What's next in mobility.
Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together
Driver Advisor
(M/F) Full time
Permanent
At Leudelange - Luxembourg
The Driver & Customer Care team is currently looking for a Driver Advisor:
Your mission:
- Day to day handling of drivers request (by phone and mail) in accordance with our procedures.
- Resolution and follow-up of customer issues (in relation with other departments if needed)
- Proactive calls to drivers to propose our services
Your profile:
- Being customer satisfaction oriented is the most important aspect
- You are a team player with a positive attitude
- Languages mandatory French and German. English and/ or Luxemburgish are an asset
- Experience in a customer service would be an asset
Our organisation:
Our organisation, our reputation and the quality of our service all depend on our collaborators. They are the ones that generate added value in the service offered to our clients. When we recruit new employees we look for people who are passionate about their job, engaged and with the right competences.
LeasePlan proposes solutions and services regarding the management of clients fleet. Our goal is to look for a long term and efficient solution based on the different needs of our clients. In Luxembourg we are present since 30 years, we are present in 32 countries in the world and are the world leader regarding fleet management and operational fleet.
We propose:
- A contract in a company specialised in fleet management
- A stimulating working environment in a young and dynamic atmosphere where it is important to give and receive feedback as well as share ideas, opinions and suggestions. Thinking along with the business is very important to us as you know as the best what the customer’s needs are.
Do not hesitate to call Arantxa Miralles, HRBP, +352 621 28 12 67
Why LeasePlan?
LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost.
With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc.
If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in our
sustainability section
and our latest
Annual Report
.
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