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Program Manager, Transportation Network
il y a 2 semaines
Program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of SQL
Amazon’s European Transportation team is responsible for our transportation network’s connectivity across Europe to deliver billions of shipments each year. We collaborate with multiple internal teams (e.g. Transportation Design, Supply Chain, External Fulfillment, Tech, etc) to ensure a speedy and reliable customer delivery in the cheapest way possible.
As a Transportation Program Manager you will serve as a bridge between business teams and Trans tech teams to ensure transportation systems are set up in line with the strategic transportation network plan. You will be responsible for understanding your customers’ business needs and providing optimal system solutions. You will also identify opportunities and implement changes to improve network’s performance, simplify processes, and leverage existing resources.
Key job responsibilities
Create and manage the framework supporting Amazon transportation network for External Fulfillment
- Support network’s day-to-day configuration operations, optimization and expansion
- Deep dive into data and issues to drive short term fixes and long term improvements
- Identify biggest opportunities to improve transportation network, balancing delivery accuracy, speed and cost
- Design, develop, and implement solutions in line with strategic plans
- Manage relationships with internal stakeholders
A day in the life
This position combines tactical and strategic responsibilities. The job is fast paced, dynamic, and requires you to be able to flawlessly execute daily/weekly activities as well as stepping up to lead ambiguous programs.
You collaborate daily with stakeholders across multiple Organizations to discuss network changes, using your system and logistic knowledge to help them understand what is feasible and developing an implementation plan. You then translate such change requests into network configurations, which you deploy and audit using multiple UIs and tools, according to the agreed SLAs. You act as main POC for a specific market/region, deep diving issues and leading system standardization initiatives. Working with your team and internal partners, you invent and develop system and process improvements that deliver new business value, improve CX, and increase team productivity, speed, and quality.
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
