Service Desk Linux-unix
il y a 2 semaines
**Tasks**
- DNS alias management (VitalQIP)
- Level 1/1.5 analysis and troubleshooting
- Monitoring Server Unix, Linux, Solaris
- Restorations (files/machines)
- Minor deployments in case of bugfix
- First level management of scheduled tools
- Restore (threads/server/logs)
- Analysis and troubleshooting of logs during incidents
- Management of backups in error
- CMDB update
**Organisational skills**
- Customer-oriented telephone communication
- Knowledge of ITIL / SLA fundamentals
- Team player
- Planning and organization
- Ability to work in a team
- Deliver results and meet customer expectations
- Achieve personal work goals and objectives
**Technical skills**
Mandatory:
- Administration Linux
- Netbackup
- Application Servers (Tomcat,jboss...)
- Message queuing (Artmis)
Desired:
- Scripting : Bash / Shell, pyhton, perl
- Database knowledge (Oracle, SQL..)
- Jahia Knowledge
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