Service Owner

**Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group positioned itself as a preferred partner for major companies and organizations; especially those looking for the best use of digital technology for their development and competitiveness.

**Position Overview**: We are seeking a highly skilled and experienced Product/Service Owner to lead the strategic planning, development, and management of our critical Database Services. As an integral member of our IT services team dedicated to serving a public administration, you will play a key role in ensuring the optimal performance, security, and reliability of the database services, with a focus on Oracle, PostgreSQL, and MS SQL.

**Responsibilities**:
**1. Platform Vision and Strategy**:
Develop a clear and comprehensive vision for the Database Services, aligning it with the overall IT strategy and objectives of the public administration.

Formulate and execute a strategic roadmap that outlines enhancements, upgrades, and expansions for the database services.

**2. Stakeholder Engagement**:
Collaborate closely with internal stakeholders, including database administrators, system architects, and IT managers, to understand their requirements and gather feedback for continuous improvement.

Establish strong relationships with external stakeholders within the public administration to ensure the database services meet their evolving needs.

**3. Database Service Development and Management**:
Oversee the end-to-end lifecycle of the database services, including design, implementation, optimization, and maintenance.

Work closely with database administrators and development teams to prioritize features, upgrades, and patches based on business value and impact.

**4. Performance Monitoring and Optimization**:
Establish and monitor key performance indicators (KPIs) for the database services, proactively identifying and addressing performance bottlenecks.

Implement optimization strategies to enhance database efficiency, scalability, and responsiveness.

**5. Security and Compliance**:
Collaborate with security experts to ensure that the database services adhere to industry best practices and comply with relevant regulations.

Implement and maintain robust security measures to safeguard sensitive data stored within the databases.

**6. Vendor Management**:
Manage relationships with database vendors, ensuring timely updates, support, and alignment with the public administration's requirements.

Evaluate and recommend new technologies or tools that could enhance the database services.

**7. Documentation and Training**:
Develop and maintain comprehensive documentation for database services, including configuration guides, best practices, and troubleshooting procedures.

Organize and conduct training sessions to empower internal teams and stakeholders in effectively using and managing the database services.

**Qualifications**:

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Proven experience (min 5years) as a Product Owner or Service Owner in managing database services, especially with Oracle,
- PostgreSQL, and MS SQL.
- Strong understanding of database architectures, technologies, and best practices.
- Excellent communication and interpersonal skills.
- Familiarity with public administration processes and compliance requirements is a plus.

**Requirements**:

- Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.

**We Offer**:
We offer the opportunity to work in a fast growing and dynamic team on challenging national and international projects in different industries. We also offer the opportunity to continuously deepen your knowledge and to further develop your personal competencies.

If you want to boost your career and join a growing European leading IT services company, do not hesitate to check this opportunity and send us your resume.