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Cash Collection Specialist
il y a 2 semaines
Our client, a prominent independent business law firm in Luxembourg, offers comprehensive legal representation. With over 400 legal professionals, they specialize in various areas including fund formation, banking, insurance, private equity, and real estate. Their international team provides exceptional service to a diverse range of clients. Known for their expertise and navigating the complexities of Luxembourg's business landscape, they deliver tailored legal solutions. Our client is dedicated to meeting clients' specific business needs.
**Description**
Your typical day will see you working on a wide range of diverse and varied projects, including:
- You will monitor client accounts with the relevant partners to identify outstanding debts based on financial reports for recovery through client contact;
- You will recommend to the partner the most suitable course of action for recovering each selected debt;
- You will research and document historical business data for each chosen debt or invoice with the relevant team;
- You will resolve customer credit issues with the finance team and assist in resolving billing issues in collaboration with business teams;
- You will identify the appropriate client contact to optimize communication and problem-solving;
- You will reach out to clients to inquire about overdue debts and encourage prompt approval and payment of our invoices;
- You will coordinate with law firms responsible for legal proceedings in enforced collections;
- You will provide partners with reports on collection activities and the status of accounts receivable;
- You will prepare monthly financial reports and ad hoc analyses for governance as defined by the finance department;
- You will document the internal collection software.
**Profile**
- You should have a minimum of 5 years of proven experience as a Collection Specialist or in a similar role;
- You must have a high level of proficiency in both spoken and written English and French;
- You should possess extensive knowledge and experience in billing procedures and collection techniques;
- You should be comfortable working with targets and goals;
- Excellent communication and negotiation skills, both written and oral, as well as strong problem-solving abilities are required;
- Proficiency in MS Office, particularly Excel, is essential, and familiarity with databases is preferred.
**Offer**
Our client offers a permanent contract.
