Transfer Agency Aml Operations Supervisor

**Overview of Citi**:
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

**Job Purpose**:
As a key role within the AML/KYC and Registrations Team and Transfer Agency Department, the AML/KYC and Registrations Officer ensures that investor accounts are opened and maintained in a timely manner and strictly adhering with the applicable policies, procedures, laws and regulations. The AML/KYC and Registrations Analyst also ensures that related investor or client queries are answered accurately and timely.

**Key Responsibilities**:

- Reviews account opening, maintenance documentation - Acts as checker for AML/KYC reviews
- Reviews AML/KYC, FATCA/CRS documentation for on boarding, periodic and ad hoc reviews. Liaises with clients, investors and third parties as required. Reviews and analyse matches as result of the client screening. Analyse transaction trend monitoring.
- Ensures policies, procedures, checklists are adhered to
- Acts as escalation point for matters covered at the C11 level
- Ensures physical and digital records, databases, systems are maintained in accordance with standards
- Ensures urgent, sensitive matters are escalated appropriately
- Answers investor, internal and external client queries
- Provides assistance to team, department projects initiatives
- Assists coordination of activities and allocation of work
- Liaises with internal and external clients and stakeholders
- Contributes to policy, procedures, process and system improvements
- Promotes a client centric, high quality culture - Leads clients’calls
- Promotes a strong compliance culture

**Knowledge and Experience**:

- Strong knowledge of key AML/CTF, KYC principles, practices
- Strong knowledge, experience in KYC requirements for different entity types, structures' complexity and jurisdictions
- Strong knowledge Luxembourg AML/CTF legal and regulatory framework
- Basic knowledge of FATCA/CRS requirements
- Strong understanding of Luxembourg's Fund Industry and role of Transfer Agent
- Strong recent experience in AML/KYC or compliance related role

**Qualifications**:
Degree in Law, Economics, Business, Accounting, Finance, Management or other relevant field of studies or Equivalent, relevant professional experience

**Technical Skills**:

- Good working knowledge of Microsoft Office (Word, Excel, Access )
- Good working knowledge of TA system

**Language Skills**:

- Strong written, verbal and listening skills in English
- Good command of French, 3rd language considered as an advantage

***Soft Skills and Behaviors**:

- Highest standard of integrity, ethics and confidentiality
- Proactive, autonomous and accountable
- Collaborative, teamwork, partnership, diversity mind set
- Shares knowledge and is keen to learn others
- Client centric, compliance minded
- Able to manage conflicting priorities in a pressurized environment
- Enthusiastic and positive
- Strong oral and written communicator
- Able to identify and communicate problems as well as design solutions
- Put long-term interests above short-term gain and is not afraid to escalate issues when necessary

**What we Offer**

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
- Complimentary pension scheme,
- Luncheon vouchers and
- Private health insurance

Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:

- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting