Helpdesk Level 1

As part of our development and in order to strengthen our teams, Sword Luxembourg is searching for several Helpdesk agent. **Your main missions**: - Loging and tracking incidents in a ticket management system, ensuring that all issues are documented and tracked until resolved; - If necessary, escalating complex or unresolved issues to the higher level of...

Au sein d'un groupe en plein essor, nous recherchons UN(e) INFORMATICIEN: - Support aux utilisateurs (Helpdesk 1er 2eme niveau) - Suivre les tickets - Support téléphonique - Gestion des réseaux - Gestion des accès - Diplômé en Informatique (type DUT...) - Très bon relationnel - Anglais courant - Expérience au poste EMBAUCHE CDI prévue Salaire...

The Helpdesk operator will act as the first point of contact for all requests and support issues related to IT, Security and Corporate service and will report to the responsible Head of Unit. - Act as a first point of contact for all technical support issues; - Ensure the installation, conduct computer diagnostics to determine nature of problems, provide...

**Description de l'offre d'emploi**: Nous sommes à la recherche d'un **Agent Helpdesk Niveau 1 **parlant** français et anglais** **Vos principales responsabilités**: - Définir urgence et priorité de chaque incident et demande - Documenter clairement les incidents et demandes - Résoudre ou escalader aux équipes compétentes - Rédiger des procédures...

Description The First Level Support is member of our Helpdesk team belonging to our Information Technology Service department and based at Paul Wurth’s headquarters in Luxembourg. Are you passionate about Information Technology? Do you like contact with users and do they come first for you? Then come and join our team, work in a dynamic environment and...

Company Description Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services. We are composed of 16 entities across 8...

La société Päiperléck Services S.à r.l., active dans le domaine des aides et soins à domicile et dans les résidences séniors, recherche pour son service IT à Olingen: **Un(e) Gestionnaire informatique / Helpdesk-Support (M/F)**: **CDI - 100% - Olingen**: **Votre mission**: **Installation & configuration matériel** - Installer et configurer le...

Analyze, categorize, diagnose and resolve technical problems through remote access and the use of monitoring/reporting tools for troubleshooting in the following technological areas: network core & access, network security, IP telephony & Unified Communications - Cooperate with the Customer for information on the symptoms/problem of each ticket, confirmation...

If you are a lawyer specializing in banking and finance law and seeking a rewarding new opportunity within a renowned American law firm based in Gasperich, this announcement is for you! Our client specializes in corporate law, finance, and funds, offering a dynamic and stimulating environment that fosters professional growth and...

State Street Corporation LuxembourgPosted 1 day ago Permanent Competitive - Client Service Management, Officer Level **INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)** IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and...