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Customer Service Specialist Nl

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Luxembourg Défi Express Sàrl Temps plein

Pour les besoins de notre partenaire à Bertrange, après votre formation interne, vous intégrez une équipe de spécialistes du Customer Service et fournissez un support aux institutions financières, clients flamands et néerlandais dans la gestion des systèmes de paiement automatisés.

Vos missions:

- Technique : créer, transmettre et suivre les tickets liés aux problèmes rencontrés par le client.
- Support back-office : mettre à jour les systèmes, les bases de données et les procédures.

Qualités requises:

- Excellente élocution et aisance au téléphone
- Sens du contact
- Forte motivation
- Volonté de se former
- Etre orienté client

Expériences et qualifications:

- Débutants acceptés
- Français
- Anglais
- Luxembourgeois
- **Néerlandais / Flamand**

Type de contrat : CDI
Disponibilité : immédiate

Type d'emploi : Temps plein, Durée indéterminée

Rémunération : à partir de €37.021,32 par an

Formation:

- Lycée secondaire général ou technique (Optionnel)

Langue:

- anglais (Requis)
- français (Requis)
- luxembourgeois (Optionnel)
- néerlandais (Requis)