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**Responsibilities**:
- Maintain and update Microsoft Exchange infrastructure (on-premise).
- Oversee and administer the Active Directory environment, including GPO, DNS, and domain services.
- Monitor the infrastructure using SCOM, ensuring system stability and performance.
- Create and manage deployment packages with SCCM.
- Administer and maintain Print Server and PKI systems.
- Manage MySQL servers, ensuring database availability and performance.
- Automate routine tasks using PowerShell scripting.
- Oversee mobile device management with Mobile Iron, including updates and platform support.
- Install, configure, and monitor antivirus systems using McAfee EPO.
- Collaborate on projects to upgrade and improve architecture and infrastructure, focusing on Mail, Active Directory, Antivirus, Windows Server, and Mobile Iron solutions.
- Create and maintain VMware templates, ensuring proper patching, VMtools, and hardware compatibility.
- Provide Level 3 technical support, managing tickets while adhering to SLAs and KPIs.
- Develop and maintain technical documentation, including architecture diagrams and operational procedures.
**Technical Skills**:
- Proficiency in Microsoft Active Directory, including GPO management and DNS.
- Experience with Microsoft Exchange Server (2016/2019).
- Hands-on knowledge of SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager).
- Experience administering Print Server and PKI systems.
- Familiarity with MySQL server management.
- Expertise in PowerShell scripting for task automation.
- Knowledge of VMware environments, including creating and maintaining templates.
- Experience with Mobile Iron for mobile device management.
- Proficiency in managing antivirus platforms, particularly McAfee EPO.
**Soft Skills**:
- Strong problem-solving and troubleshooting abilities.
- Proactive approach to system improvements and technical challenges.
- Excellent communication skills and ability to collaborate across teams.
- Ability to create and manage detailed documentation for processes and procedures.
**Experience and Education**:
- Minimum of 5 years of experience as a Windows System Administrator or similar role.
- Familiarity with ITIL principles and SLA management is a plus.
- Relevant certifications (e.g., Microsoft, VMware, or ITIL) are a bonus.
