French and English Speaking Support Associate

il y a 2 semaines

Luxembourg Wolt - English Temps plein

**About Wolt**:
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

**Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further**

**We are looking for both part-time and full-time French and English-speaking Support Associates to join our Support team in Luxemburg city In this role you will be part of our local team, supporting customers, courier partners and venues located in Luxembourg in both French and English language.**
***What you'll be doing**
- ** Supporting our customers, courier partners, and venues located in Luxembourg via live chat and phone**
- ** Ensuring that the delivery operations run smoothly**
- ** Developing our support function together with the support team as well as other teams within Wolt**

**What you'll get by joining us**
- ** Wolt credits cashback benefit**
- ** Employee assistance program**
- ** Wolt-wide training programs**

**Our humble expectations**
- ** Experience in customer service will be considered a plus**
- ** You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset**
- ** You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment**
- ** It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends**
- ** This is an onsite job, so you need to be able to work from our office**
- ** Excellent verbal and written communication skills in both French and English are required.**

**Additional information**

**Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses.**

**Our Commitment to Diversity and Inclusion**:
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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