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Sr. Program Manager
il y a 2 semaines
Bachelor's Degree
- 4+ years professional experience in risk and/or program management with technology-based products
- Experience in communicating complex thoughts clearly and succinctly in writing as well as orally during in-person discussions
- Track record of using data analysis to solve complex problems and support business decisions
- Business proficiency in speaking and writing English
This role can be located in Milan, Luxembourg or Munich.
Key job responsibilities
- Work with Legal, operations, and product teams to ensure that our catalog selection offer products that meet safety and compliance standards.
- Creating a positive and seamless experience for our Selling Partners to meet their compliance obligations.
- Investigate product catalog violations and design improved processes, tools and algorithms in partnership with Legal, Retail & Seller business, Product Compliance, Safety and product quality teams to protect our customers.
- Work closely with external partners including governmental agencies to build customer and seller trust.
About the team
We are Trustworthy Shopping Experience, a dynamic team in a fast-paced, ever-evolving space. We believe that customer trust is paramount to anything we do. To continue building customer trust we work with selling partners, brands, and customers to identify and prevent product abuse in areas such as copyright, trademark, counterfeit as well as illegal products. At our core, we strive to empower our Selling Partners in providing customers with the widest range of safe and compliant products.
Luxembourg, LUX
- Working knowledge of SQL
- Experience working with large product catalog, intellectual property, and product compliance
- Experience working with machine learning models, Product and data science teams
- Proficiency in one of the following languages: French, German, Spanish, Italian or Dutch
- Experience with high-scale technology programs
- e. g., millions of listings, thousands of transactions per second, milliseconds of latency
- Experience working in a fast paced start-up environment
