Service Owner Openstack

As part of our client's dynamic IT services team, you will play a pivotal role in ensuring the successful delivery and continuous improvement of these services, aligning them with strategic objectives.

**Responsibilities**:
**Squad Vision and Strategy**:

- Develop a clear and compelling vision for the OpenStack Services, aligned with organizational goals and objectives.
- Formulate and execute a strategic roadmap outlining the evolution of the services, including their implementation on Public Cloud and Private Cloud technologies.

**Stakeholder Engagement**:

- Collaborate closely with internal stakeholders, including Technical Architects, Developers, Scrum Masters, and Business Owners, to understand their needs and gather feedback for continuous improvement.
- Establish strong relationships with external stakeholders to ensure the services meet their requirements.

**Product Development and Management**:

- Oversee the end-to-end service development lifecycle, from ideation to implementation and maintenance.
- Work closely with development teams to prioritize features, enhancements, and bug fixes based on business value and impact.
- Ensure that up-to-date information is always available to the Operations team to effectively respond to common incidents.

**User Experience (UX) and User Interface (UI) Design**:

- In cooperation with the Architects, define UX/UI layouts to ensure the services provide an intuitive and user-friendly experience for end-users.
- Conduct end-to-end testing and gather feedback to refine and enhance the UX/UI and related processes.

**Release Planning and Deployment**:

- Develop and maintain a release schedule, coordinating with Development and Operations teams to ensure smooth and timely releases.
- Implement effective communication strategies to inform users about upcoming releases and changes.

**Performance Monitoring and Optimization**:

- Establish key performance indicators (KPIs) for the services and regularly monitor and report on their performance.
- Implement optimization strategies to enhance the services' efficiency, scalability, and reliability.

**Security and Compliance**:

- Collaborate with security experts to ensure the services adhere to industry best practices and comply with relevant regulations.
- Implement and maintain security measures to safeguard sensitive data and ensure a secure development environment.

**Documentation**:

- Oversee and approve documentation prepared by the Architects, including user guides, API documentation, and best practices.

**Qualifications**:

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Product Owner or Service Owner in a similar context.
- Strong understanding of software development processes and methodologies.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Familiarity with public administration processes and requirements is a plus.

**Technologies**:

- LAMP/T
- Node.js
- MongoDB
- Kafka
- Documentum
- Elasticsearch
- IDOL Search
- GIS
- Redis

**Requirements**:

- EU citizenship.
- Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.

**Our Offer**:

- **Competitive Salary Package**: Attractive remuneration with flexible options.
- **Professional Development**: Personalized training programs and development plans to enhance your skills.
- **Comprehensive Benefits**: Including complete hospitalization insurance.
- **Flexible Work Environment**: Remote work possibilities to maintain a healthy work-life balance.
- **Multicultural Team**: Enjoy the diversity and open communication within our team.

Discover the exciting opportunities that await you at ABAKUS IT-SOLUTIONS, where your IT expertise meets a world of possibilities