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**Overview of Citi**:
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**Team/Function Overview**
This role is for the UK Transfer Agency team, within Funds Operations. The team is responsible for providing shareholder servicing to Transfer Agency clients.
UKTA is a new service therefore the role will initially also involve testing, procedure writing and a significant element of project onboarding.
The technology being adopted by CITI is highly automated and the TA offering will mainly be technology lead. It is expected that the TA team will manage exceptions and oversight of, Investor and Distributor trade processing, register maintenance, cash, cash reconciliations and client money, distributions, and reporting.
The team also acts as a primary contact for the Transfer Agency clients for queries and initiatives.
**Role / Position Overview**
The role holder is responsible for participating in the achievement of the daily tasks.
**Key Responsibilities**:
- Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity
- Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
- Anticipate and respond to requests for deliverables with internal and external clients and vendors
- Contribute to and collaborate with cash & trade operations projects as needed
- Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives
**Development Value**:
This is an exciting opportunity to be part of Citi’s digital Transfer Agency offering.
**Criteria/Qualifications**
**Knowledge/Experience**:
- Previous relevant experience preferred
- Fundamental comprehension of financial industry regulations
- Effective verbal and written skills
- Effective communication and analytical skills
**Skills**:
- Good communication skills
- Effective time management skills
- Effective organization skills
- The ability to work independently with mínimal supervision
- Good attention to detail with high levels of accuracy and the ability to instil this culture with a team
**Qualifications**:
- Bachelor’s/University degree or equivalent experience
**Competencies**
- The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes
- The ability to foster a good team spirit
- The ability to work in a changing environment and demonstrate flexibility
- The ability to work to deadlines
**What we Offer**
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
- Complimentary pension scheme,
- Luncheon vouchers and
- Private health insurance
Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
- **Job Family Group**:
Compliance and Control
- **Job Family**:
AML Compliance & Risk Mgmt
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
