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Customer Service Employee
il y a 3 semaines
Taking part into the Customer Service Team and in charge of your own customer database, you will play a crucial support role. Your activities will include:
Manage inbound and outbound calls;
Handle mail requests;
Implement customer needs;
Provide quality work and ensure customer satisfaction;
Track the achievement of one's goals;
Support the Sales Team.
You have at least 2 years' experience in a similar position;
You speak French and English fluently (German and Luxembourgish would be a plus);
You master Microsoft Office;
You are comfortable with clients over the phone;
You are dynamic, proactive and team-player.
Specialized in online HR services, our client belongs to a large international group with more than 15 years of experience in Luxembourg.
It is now one of the leaders in its field and has shown continuous innovation over the years.
Do you like challenging environment? Do you have a winning attitude? This job is the right job for you by occupying a strategic position within the company.
A Full time permanent contract;
**The possibility to expand your skills**:
An attractive salary;
A quarterly bonus;
Meal vouchers;
A health insurance;
Flex time;
A parking;
Possibility of teleworking (after trial period).
