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Junior Tech Support Specialist
il y a 3 semaines
Artec 3D is the creator of professional 3D scanners and software used by some of the world’s top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others. We are looking for a support specialist for our team in Luxembourg or Montenegro. If you love communicating and have the necessary skills to help people and create small technical miracles - you’re going to like it here
**Tasks**:
- Help create content for Artec’s Support Center.
- Participate and prepare the webinars, training sessions, and demos for partners; prepare relevant documentation.
- Work alongside the sales team during trade shows, taking care of technical issues (prepare scanners, laptops, objects for scanning, etc.).
- Assist the sales team with 3D scanning service tasks (check scanners, organize repair work, etc.).
**We offer**:
- A strong team of tech experts within a constantly growing international company that employs 200+ people.
- Comfortable office space in Luxembourg.
- Competitive salary, medical insurance, lunches and snacks in the office, flexible schedule.
- Participation in industry-specific events.
- Afterwork get-togethers to any taste.
**Required skills and competence**:
- Fluency in English, German and French.
- Willingness and possibility to travel (international and domestic).
- Technical support or training experience (ideally or at least desire to work with the Customers).
**Will be a plus**:
- Knowledge of software for 3D modeling and/or CAD (3D Systems, Autodesk, Rhino, ZBrush, Blender, etc).
- Skills in electronics, medium-sized machinery.
- Experience in 3D scanning and/or 3D printing.
- Experience in working with clients who are located worldwide in different time zones.
**Job Types**: Full-time, Permanent
**Salary**: €3,000.00 - €5,000.00 per month
**Language**:
- English, French and German? (required)
