Client Service Custody Support, Associate 1
il y a 2 jours
Job Description
The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded.
Principal Tasks
- Day to day liaison with our clients and their agents in respect all Custody items
- Ensuring we meet deliverables as set out on the Service Level Agreements
- Partnering with the various offshore teams to resolve complex issues and identify root cause as well as steps to prevent re-occurrence
- Production and analysis of monthly/daily/weekly/ad hoc reporting
- Adhering to and creating effective internal controls
Core Competencies
Professional Agility
Be adaptable, responsive to change and intellectually curious, while rigorous in pursuit of client solutions
Quality & Risk Management
Promote high quality query management and ensure that organizational risks are managed through embedding and adhering to effective controls
Exception Processing & Resolution
Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues
Process Workflow
Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions
Data & Analysis
Develop and maintain scorecards and metrics. Collect, analyze, package and communicate data at various levels for use by stakeholders
Individual Responsibilities
- Build expertise in functional and technical knowledge across multiple disciplines attending training as required
- Complete accurate processing of system information to meet internal standards (SOPS, Job Aids etc.)
- Collaborate with others to drive success of team
- Raise ideas to manager to support operational improvements
- Respond in a timely manner to queries such as clients/internal departments
- Identify and report all risk and compliance issues, breaches and suspicious activities
- Act in accordance with Risk Excellence as part of our Way Ahead foundation
Disposition
- Self-motivated
- Enthusiastic
- Self-reliant
- Flexible
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
-
Client Service Custody Support, Associate 2
il y a 4 jours
Luxembourg State Street Temps plein**Who are we looking for** As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...
-
Custody Client Service, Senior Associate
il y a 5 jours
Luxembourg State Street Temps plein**Who are we looking for**: The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Principal Tasks - Day to day liaison with our clients and their agents...
-
Custody Client Service, Senior Associate
il y a 7 jours
Luxembourg State Street Temps plein**Who are we looking for**: The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Principal Tasks - Day to day liaison with our clients and their agents...
-
Custody Client Service, Officer
il y a 6 jours
Luxembourg State Street Temps plein**Who are we looking for**: As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...
-
Custody Client Service, Officer
il y a 7 jours
Luxembourg State Street Temps plein**Who are we looking for**: As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...
-
Custody Management Services, Senior Associate
il y a 2 semaines
Luxembourg State Street Temps pleinWho are we looking for As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Management Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...
-
Investor Services, Associate 1
il y a 2 semaines
Luxembourg State Street Temps pleinINTERNATIONAL FINANCIAL DATA SERVICES (IFDS) IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation. IFDSL services and...
-
Custody Client Service Vice President
il y a 2 semaines
Luxembourg State Street Temps plein**Client Service Custody, Vice President** **Who are we looking for** As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for supervising a team who provides custody client servicing to our clients and their agents and deals with internal and...
-
Custody Client Services, Assistance Vice President
il y a 1 semaine
Luxembourg State Street Temps pleinWho we are looking for The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Why this role is important to us The team you will be joining is a part of...
-
Dealing State Street Clients, Associate 1
il y a 2 semaines
Luxembourg State Street Temps pleinINTERNATIONAL FINANCIAL DATA SERVICES (IFDS) IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation. IFDSL services and...
