Governance Program Manager, Transportation Risk Expert

Il y a 2 mois


Luxembourg City Amazon Europe Temps plein

Job Summary

We are seeking a highly skilled Senior Risk Manager to join our Transportation Risk and Compliance (TRC) team at Amazon Europe. As a key member of our team, you will be responsible for governing and optimizing worldwide internal processes, promoting the TRC brand, and safeguarding the health of the organization.

Key Responsibilities

  • Process Governance: Define, streamline, and track resource needs, and single-handedly manage corresponding org goals.
  • Time Studies: Drive global time studies that allow identification of staff allocation and process opportunities, assess, optimize, standardize, and streamline audit and monitoring processes, with an emphasis on automation and/or worldwide parity wherever possible.
  • Collaboration: Coordinate with Field Ops and Field Ops Excellence leaders WW – across Middle Mile and Last Mile – on org health initiatives and drive implementation.
  • Stakeholder Management: Liaise with key partners (e.g., Finance, Legal) to improve the health of the organization, and thereby help drive carriers' compliance.
  • Goal Achievement: Meet individual and team goals with the highest standards and diligence.
  • Special Projects: Lead and/or participate in special projects and/or assignments as necessary.

Requirements

  • Education: Bachelor's degree.
  • Experience: Project / program management experience.
  • Communication: Outstanding English communication skills, both written and verbal.
  • Problem-Solving: Exceptional attention to detail with a problem-solving mindset.
  • Collaboration: Proven ability to coordinate across teams and orgs, and influence without authority.
  • Technical Skills: Excellent knowledge of Office tools (e.g., Excel, Word, Outlook, etc.).

Preferred Qualifications

  • Compliance and Risk Management: Compliance and risk management experience.
  • Local Transport Knowledge: Working knowledge of local transport and contractual laws and regulations.
  • Continuous Improvement: Continuous process improvement experience.
  • Language Skills: Fluency in at least one other European language: French, Spanish, Italian, Polish, German, or Romanian.


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