Program Manager

il y a 7 jours


Luxembourg City Amazon Europe Temps plein

Job Summary

The EU Contractor Safety Program Manager will play a crucial role in supporting the execution of the Contract Risk Management (CRM) program at Amazon Europe. This position requires a strong focus on contractor safety management, with a primary responsibility to develop and implement processes and tools to support Amazon site, regional, and project managers in validating contractors' safety compliance and expectations.

Key Responsibilities

  • Be the CRM focal point for certain Amazon Business Units, ensuring effective communication and collaboration with EU teams such as RME, Loss Prevention, Legal, WHS, OpsTechIT, Construction, Ops Engineering, procurement, and Operations.
  • Update, maintain, and assist the network in implementing the Contractor Safety Management program as outlined in the Global/EU WHS Contractor Management Procedure.
  • Support contractor incidents investigations and action closure in the EU network, partnering with site, regional, and Procurement or contractor PM to ensure contractor investigation is closed as expected.
  • Be responsible for CRM maturity and roadmap for the EU for the Business units in charge.
  • Develop and execute training for key site stakeholders related to the Contractor Safety Management Process.
  • Identify incident trends and major high-risk sites, projects, or teams, partnering directly with EU stakeholders to implement preventive actions, up-skill on contractor safety management, issue contractor network alerts, etc.
  • Be the Subject Matter Expert (SME) related to Contractor Safety Management process to respond to network and outside questions.
  • Support Key Performance Indicators (KPIs) to measure Contractor performance.
  • Support in audits and procedure clarifications related to Contractor Management.

About the Team

The WHS Contract Risk Management (CRM) team was established to establish policies, tools, and mechanisms to manage risk inherent to third-party (3P) contractor activity. The foundation of the program is based on four pillars: Sourcing, Prequalification, and Procurement, Onsite Contractor Management, Compliance Assurance, and Customer Engagement.

Requirements

  • Bachelor's degree
  • Relevant work experience with contractor health and safety management within EU
  • NEBOSH Diploma or similar Safety-related qualification as per local regulations
  • Program or project management experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Advanced proficiency in written and spoken English

Preferred Qualifications

  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience managing, analyzing, and communicating results to senior leadership
  • Experience leading process improvements

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