Fintech Investment Services Professional

il y a 3 semaines


Luxembourg City Eurolux Consulting Ltd Temps plein
About the Role

A pioneering fintech organisation providing cutting-edge financial solutions to a wide range of alternative asset classes is seeking an experienced Distribution and Investor Services Officer to join their fund platform team in London.

The ideal candidate will be responsible for managing on-boarding processes, ensuring outstanding quality of service, and meeting regulatory requirements. They will also develop and implement operating models, manage customer queries, and support distributors' underlying investor needs.

Key Responsibilities
  • Manage all aspects of distributor on-boarding
  • Serve as primary point of contact for clients, delivering exceptional customer service
  • Ensure compliance with regulatory and legal requirements
  • Implement a query management system and develop a best-in-class customer experience
  • Liaise with clients regarding platform issues or complaints
  • Support distributors in meeting investor needs
Requirements
  • 3-5 years of experience in fund distribution, legal, compliance, client on-boarding, or transaction services in the asset management industry
  • Transfer Agency experience is highly desirable
  • Strong communication and problem-solving skills are essential
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of £45,000 - £60,000 per annum, commensurate with experience
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
About Us

Eurolux Consulting Ltd has over 16 years of experience in the Luxembourg market, working with leading private banks and asset managers to deliver high-quality solutions. Our commitment to ethics and professionalism ensures that we maintain the highest standards in all our dealings.



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