Senior Program Manager, Csc

il y a 5 jours


Luxembourg Amazon EU SARL Temps plein

Bachelor's degree in Management, Business Administration, Engineering, or a related area.
- 5+ years of experience managing medium to high complexity cross-functional programs, including multiple groups of stakeholders and in an international environment.
- Experience working with Product teams to implement scalable technical solutions.
- Experience with Machine Learning models
- Excellent communication skills (both oral and written), ability to simplify complex topics for broad audiences.
- Extremely comfortable with ambiguity and comfortable on taking the lead to problem solve
- Ability to design processes that start with the customer and work backward.
- Experience with root cause analysis and process design.
- Strong delivery record.
- Ability to travel internationally.

Job summary
The team is growing fast and we're looking for a Senior Program Manager to join our team. This position is located in our EU offices in Luxembourg, with options also available to be based out of Amazon’s other EU offices.

At Amazon, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers. Amazon’s Product Assurance, Risk and Security (PARS) seeks to protect customers, associates and partners from unsafe products, provide technical expertise, pioneer innovative tech solutions to complex problems and deliver a world-class programmatic strategy to enable safe, compliant and efficient execution across our world-wide supply chain in an ever-changing environment. PARS seek to deliver on the above mandate, while all the time placing emphasis on improving the experience for Amazon’s Selling Partners for they products they sell via Amazon.

This job role will be based within the rapidly expanding Chemical Safety and Compliance (CSC) program, which forms a key pillars of the overall PARS organisation. CSC has a mission to protect the health of associates, customers and supply chain partners by innovatively identifying hazardous chemical products across an ever-expanding catalogue, executing internal and external mechanisms to gather required compliance requirements and improving the Selling Partner Experience through implementing tech solutions to ambiguous challenges; taken together, this allows CSC to provide credible information to enable safe handling, storage, transport, usage and disposal of hazardous products across the worldwide Amazon network.

Responsibilities Include
- Defining, owning and executing upon WW initiatives within the chemical ASIN identification pillar
- Lead the development of continuous feedback mechanisms within the chemical ASIN Identification pillar, with the aim to improve current processes, which hold a tangible impact on targeted metrics
- Partnering closely with various Tech, Product and Science teams, to define and lead the integration of novel tech and science solutions within the chemical ASIN identification pillar
- Leveraging a combination of data analysis skills, critical thinking and collaboration to clarify highly ambiguous problems and present tangible solution in an easy to understand format for leadership teams
- Responsible for the accuracy of Machine Learning models within CSC, while partnering with relevant science teams to drive improvements in a scalable way
- Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates
- Experience with chemical regulations such as GHS, REACH, CLP, TSCA
- Experience in compliance programs
- Knowledge/Certification of Six Sigma/Lean
- Advanced user of Excel
- Knowledge of EU languages
- Knowledge of data warehouse and SQL



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