Head of Transfer Agency

il y a 3 semaines


Luxembourg Findel Airport IDR Group Temps plein

We are a rapidly scaling fintech company changing the way the private markets operate. We are on a mission to be the trusted hub of the private markets, to allow investors a single access token to the private markets. Our platform leverages cutting-edge technology to revolutionize the private markets investor journey.

We do this by living true to our core values: We **challenge** the norm, we **change** the way we think and work, by **connecting** systems and people, while **committing** to best practice. We are now looking to recruit an expert to join our global team.

**Position Overview**:
**Responsibilities**:
Leadership and Strategy:

- Develop and execute the strategic vision for the transfer agent operations in alignment with the company’s growth objectives.
- Grow a high-performing transfer agency team and educate across IDR teams.
- Implement best practices to ensure operational excellence and compliance.

Operational Management:

- Oversee all aspects of transfer agency services including issuance, transfer, and cancellation of securities.
- Ensure accurate and timely processing of transactions and maintenance of investor records.
- Develop and maintain robust internal controls and procedures to safeguard data integrity and compliance.

Client Services:

- Serve as the primary point of contact for clients, providing expert guidance and support.
- Build strong relationships with clients, understanding their needs and delivering tailored solutions.
- Proactively address and resolve client inquiries and issues with a focus on exceptional service.

Regulatory Compliance:

- Stay abreast of industry regulations and ensure compliance with all relevant legal and regulatory requirements.
- Liaise with regulatory bodies and ensure timely and accurate reporting.
- Conduct regular audits and reviews to ensure adherence to compliance standards.

Technology and Innovation:

- Leverage technology to enhance the efficiency and effectiveness of transfer agent operations.
- Collaborate with the technology team to develop and implement innovative solutions that meet the evolving needs of the business and clients.
- Drive continuous improvement through the adoption of new tools and technologies.

**Qualifications**:

- Bachelor’s degree in Finance, Business Administration, or a related field. MBA or equivalent advanced degree preferred.
- Competence and expert experience in transfer agent operations, with a strong background in private markets.
- Proven leadership experience with the ability to manage and develop a high-performing team.
- In-depth knowledge of securities regulations and compliance requirements.
- Exceptional client service skills with a track record of building and maintaining strong client relationships.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using technology to streamline operations and improve service delivery

**Key result areas**:
Embrace Commitment:

- Lead the team with dedication, ensuring accurate transactions, exceptional client service, and strict compliance.

Foster Connection:

- Build strong client relationships and foster a collaborative team environment for continuous growth and support.

Embrace Change:

- Leverage innovative technology and practices to streamline operations and adapt to the evolving private markets landscape.

Embrace Challenge:

- Strategically tackle complex problems, guiding the team through growth and maintaining high-quality service and operational excellence.

**Benefits**:

- Competitive compensation package
- Comprehensive health, dental, and vision benefits.
- Flexibility in work arrangements, accommodating remote work options.
- Opportunities for professional growth and career advancement.


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