Cmdb Architect

**Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group positioned itself as a preferred partner for major companies and organizations; especially those looking for the best use of digital technology for their development and competitiveness.

**Mission**:
**Professional Skills**:

- Excellent BMC CMDB hands-on implementation knowledge
- Excellent knowledge of Atrium CMDB is required
- ITSM and ITIL v3 framework and solutions for Enterprise Service Management is a critical differentiator.
- Excellent understanding of Service Management solution design best practices
- Expert knowledge of BMC Atrium CMDB and AR System / Spoon ETL
- Knowledge of ServiceNow CMDB is a critical differentiator.
- DevOps tooling such as Jenkins, Ansible, Git is a significant differentiator.
- Operating systems knowledge such as Linux and Windows
- Knowledge of shell (such as ksh, bash, PowerShell) and interpreted programming languages such as Python
- Essential knowledge ServiceNow ITSM is required.
- English fluently spoken and written.
- Ability to supervise and work simultaneously on different activities with a variety of projects and short deadlines.
- Good analytical skills as well as time management skills, interpersonal and communication skills (written, verbal and presentation skills).
- Autonomous and energetic
- Adaptability

**Activities**:

- Design and implement CMDB solutions using BMC CMDB provided functionality and features.
- Explore possible approaches for a smooth migration to ServiceNow CMDB.
- Manage integration between CMDB and ITSM solution in place, i.e. ServiceNow ITSM, as well as further automating the integration with the DevOps chain/tooling.
- Manage upgrades, patches, and updates for CMDB systems, ensuring mínimal disruption to operations.
- Address security vulnerabilities and implement best practices for securing CMDB environments.
- Manage multiple environments and cluster deployments effectively, ensuring high availability and performance.
- Collaborate with cross-functional teams to gather requirements and provide technical expertise for CMDB-related projects.
- Develop and maintain documentation, including technical specifications, architectural diagrams, and operational procedures.
- Stay abreast of industry trends and emerging technologies related to CMDB, ITSM, and DevOps automation.
- Identify, analyze, design, implement, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity.
- Provide administrative support for configuration and proper operation of CMDB tools used by operational teams.
- Create documentation and formalize procedures pertaining to the operation of the CMDB system.
- Consult with and provide recommendations to other Operational teams
- Respond to technical Level 3 support tickets for CMDB features and configuration
- Help service owners translate business needs into CMDB requirements
- Configure the Monitoring of the CMDB
- Deploy in production and assist the operations team to manage the CMDB in various environments.

**Qualifications/Experience**:

- At least 5 years of professional experience as a senior CMDB Administrator/expert
- Strong design and architecture experience
- Exposure to DevOps and Infrastructure as Code
- Exposure to Containerization technologies (Docker, Kubernetes)
- Exposure to cloud hyperscalers such as Amazon Web services (AWS), Azure, GCP is an asset.
- Experience with RDBMS products such as Oracle and SQL Server
- Experience with integration to third party system using RESTFul, SOAP APIs

**We Offer**:
We offer the opportunity to work in a fast growing and dynamic team on challenging national and international projects in different industries. We also offer the opportunity to continuously deepen your knowledge and to further develop your personal competencies.

If you want to boost your career and join a growing European leading IT services company, do not hesitate to check this opportunity and send us your resume.