Business Analyst
il y a 2 semaines
The **EIB**, the European Union's bank is seeking to recruit for its Finance Directorate (FI), Strategy, Policies & Business Support Department (SPBS), Systems & Data Management Division (SDM), Loan Support Unit (LS) at its headquarters in Luxembourg, a **Business Analyst / Project Manager*.**
**This is a full-time position at grade 4/5 for which the EIB offers a permanent contract.**
- _internal benchmark: Associate Officer / Analyst_
- Panel interviews are anticipated for _May 2023_._
**Purpose**:
**Specific Post Environment**:
You will work in a division of around 20 people. The division consists of three main teams: the market data management team, the borrowing and treasury team and loans support team.
You will report to the Loan Support Head of Unit. He/she will co-operate closely with the other teams of the Division and will be in working contact with CLM users in such Bank’s Directorates as FI (Finance), OPS (Operations), FC (Financial Control), PMM (Portfolio Management and Monitoring) and RM (Risk Management) regarding business aspects, and with IT about technical aspects.
**Accountabilities**:
- Actively participate in projects relating to Bank’s operations:
- Act as a project manager on business projects in the Lending area (e.g. new product implementation, new functionality introduction, WSS-CLM Upgrades, etc.).
- Participate as a business analyst in Bank-wide projects and ensure the setup of the different process going from implementing new products based on the design and definition received to the implementation in emergency mode of appropriate actions like Covid19 financial forbearance measures.
- Provide functional support to business users in FI Directorate, Ops Directorate, PMM Directorate, RM Directorate and FC Directorate.
- Analyse business requirements, specifications, impact on business processes, rules, procedures and resources.
- Organise regular meetings with WSS-CLM users and IT to be aware of their needs, to keep them informed and to priorities and co-ordinate WSS-CLM related work.
- Register change requests in ticketing system, follow up and document resolutions.
- Maintain catalogue of outstanding WSS issues with description, priority, perspectives for resolution.
- Design and execute User Acceptance Tests (UAT) test plans to ensure that business requirements and functional specifications are implemented properly and meet objectives. (e.g. review and definitions of rules, reports and activities).
- Produce reporting documents.
- Organise and manage training sessions as required.
- Handle errors and other incidents including business-side analysis, initiation of appropriate remedy actions or temporary workarounds, follow-up of resolution in co-operation with IT, end-users, and potentially the software provider.
- Document non FI-PRO workarounds in the workaround inventory.
- Provide specific advice and recommendations in a proactive way in complex issues in the functional areas covered by WSS-CLM e.g. Lending or Guarantee processes, in order to foster optimal solution and to enable the user community to reach the EIB’s objectives and align EIB with best practices.
**Qualifications**:
- Full University degree preferably in business administration, finance or computer science, with relevant experience in IT project management.
- At least 3 years relevant experience in the financial sector or business consultant companies, including but not limited to IT project management, business analysis.
- Knowledge and experience of project management principles, methods and practices (e.g. PM²).
- Good understanding of the EIB mission and activities.
- Functional knowledge of software products/packages used in the assigned functional area of the EIB would be a nice to have (e.g. WallStreet Suite CLM and/or Finance Kit Borrowings & Treasury [WSS TRM]).
- Excellent knowledge of English and/or French (*), with a good command of the other. Knowledge of other EU languages would be an advantage.
**Competencies**:
- Find out more about EIB core competencies _here_ _
- (*) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support. _
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