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Director - Aladdin Client Business: Regional

il y a 4 semaines

Luxembourg BlackRock Temps plein

Description

About this role

About This Role

We are looking for a Director to join them team to oversee and lead client transformations for our Private Market clients across EMEA.

The Team

The Client Transformation Team is responsible for the installation and deployment of eFront & Aladdin related products and services, across EMEA and globally. A typical implementation is at least as much about processes and implementing change as it is about investments & technology. We help clients achieve ambitious strategic objectives, which range from streamlining investment operations to integrating teams, to unifying their investment analytics & reporting framework, to modernizing their overall investment process. BlackRock’s implementation model is unique in the sense that we take full responsibility for the Client going live on our solution. It also means that we develop true partnerships with our clients at the most senior levels, which continue to grow post go live.

Key Responsibilities Include
- Strategic Leadership:

- Develop and execute the Client Transformation commercial strategy aligned with the company's overall objectives.
- Collaborate with executive leadership to drive innovation in service delivery.
- Client Relationship Management:

- Build and maintain strong relationships with key clients, understanding their needs and ensuring successful implementation of our technology solutions.
- Project Management:

- Directly and indirectly lead a team of Implementation and Project Managers to ensure timely and effective project delivery.
- Oversee project planning, resource allocation, and risk management.
- Team Development:

- Recruit, mentor, and develop a high-performing professional services team.
- Foster a culture of excellence, collaboration, and continuous improvement.
- Quality Assurance:

- Implement and maintain quality assurance processes to ensure the delivery of high-quality solutions that meet or exceed client expectations.
- Cross-functional Collaboration:

- Collaborate with Business Development, Product Management, Account Management and other departments to enhance overall service offerings and client satisfaction.
- Develop strong relationships within BlackRock Solutions and BlackRock Asset Management to ensure the best client experience

Proficiencies
- Deep understanding of private markets, as a provider or practitioner, with more than 10 years of relevant industry experience
- Experience implementing scalable and repeatable business processes
- Excellent interpersonal skills with proven ability to build relationships with internal and client senior management
- Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
- Fluent French speaker, plus well organized with the ability to manage several priorities with a hands-on approach
- Strong familiarity with private markets instruments (private equity, private credit, infrastructure, real assets), either analytically or via strong knowledge of investment life cycle
- Excellent creative, analytical and computer skills with an entrepreneurial approach to large, complex projects, and ability to execute autonomously
- Enjoys a fast paced, high-intensity and complex environment, troubleshooting time critical issues and working with people
- Excellent analytical and problem-solving skills
- Strong attention to detail; willing to take proactive action, and desire to roll up sleeves
- Expected to travel periodically across EMEA

Nice if you have
- Track record of leading successful implementations of investment technology solutions (order/trading systems, risk platforms, operations tools)
- Working experience in investment risk management, fixed-income, equity and derivative markets and solid understanding of the investment lifecycle.
- Programming background or experience with query languages desired
- Served as a provider or market practitioner in the areas of portfolio management, trading, investment operations, investment accounting, risk management, or data warehousing
- Experience with order management systems, electronic trading platforms, or derivative platforms
- Understanding of investment risk (e.g., sustainability analytics, market risk analytics)
- Familiarity with software platforms such as eFront or Aladdin
- Experience with platform integrations (e.g., interfaces, APIs)
- Line management experience
- Project management experience (e.g., PMP)
- MBA, CFA, CAIA or FRM preferred
- SQL, Python, VBA experience a plus

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

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