Senior Program Manager, 3p Network

Il y a 6 mois

Luxembourg Amazon EU SARL Temps plein

Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organisation
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
- Enhance operational performance on every programme in partnership with your stakeholders

A day in the life
As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team
Amazon’s European Expansion Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers.

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to dive deep on possible leads, collating data points from across orgs, be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).

**Responsibilities include (but are not limited to)**:

- Identifying strategic improvements needed with key 3P last mile partners to improve 3P Cost to Serve and CX
- Engaging senior leadership from across multiple orgs to get sign off on strategic business cases
- Being the cohesion between operational execution plan and financial planning.

**Possible locations**: Luxembourg (preferred) or London

Luxembourg, LUX
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements

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