Supervisor - Kyc Remediation

**About Lombard International Group
Lombard International Group is a leading provider of global wealth and succession planning solutions with 30+ years’ experience. We have the strength and expertise to help high net worth and ultra-high net worth individuals, their families and institutions to protect, preserve and pass on their legacy to future generations.

It is in our nature to constantly innovate We love what we do, quickly adapt, and we are agile, as well as being committed to serve our partners and clients across the globe with Best-in-Class wealth solutions and tailored services.

The Group serves over 25 markets across Asia, Europe, Latin America and the United States, providing multi-jurisdictional, unit linked life insurance and annuities on a global basis, with a deep understanding of local regulations, cultures and attitudes.

European assets under administration are of €46.3 billion (as at 31 December 2022). Our global team of almost 600 employees includes more than 60 technical experts specializing in multiple jurisdictions.

Funds managed by Blackstone own Lombard International. Blackstone Group L.P. is one of the world’s leading investment firms.

**At Lombard, it is in our nature to innovate
**We love what we do, quickly adapt, and we are agile, to bring out the very best in what we do
**Your role - Are you ready for a challenge?
Your responsibilities will be as follows:

- Managing a small team; setting goals for performance and deadlines that comply with the Company’s plans
- Organising workflows and ensuring that he team understand their duties and delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching
- Coordinate Communication and Contact Partners and Clients to collect up to data information.
- Hire and train new employees
- Ensure adherence to legal and company policies and procedures, implement necessary controls and procedures
- Liaises with the second line of defence (Risk and Compliance) to ensure adherence to process and requirements
- Assist in processing the due diligence review of transactions in line with corporate standards;
- Develop and maintain a strong working relationship with our sales consultants and all partners;
- Maintain an ongoing awareness of services, review procedures and ensure quality improvements are made as required.
- Prepare and update monthly KPIs
- Coordinate changes and projects impacting the Client Data Management
- Drive continuous improvement post-remediation Ability to identify synergies across other regulatory projects

**Your profile - Have you got what it takes to become our Supervisor?
- A Masters degree in Business, Management, Compliance or relevant experience in a related field
- Experience in customer service and conflict resolution
- Experience and knowledge of Client due diligence requirements relating to know your client regulations and anti-money laundering
- A good understanding of KYC/ Anti-Money Laundering (AML) Standards, Account Documentation procedures, Local Laws and Regulations and control process will help you to handle your daily responsibilities
- Minimum of 7 years’ experience working within the financial/insurance sector;
- A minimum of 2 years experience managing a small team or relevant role with outstanding organisational and leadership skills;
- Aware of developments within the financial/insurance sector in general;
- Good knowledge of excel and analytical skills
- Skills to run and facilitate requirement-gathering workshops with different stakeholders, both internal and external
- Ability to plan, discuss, and develop solutions to meet customer requirements
- You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role;
- Take personal pride in delivering high quality service to internal and external clients;
- Strong prioritisation skills and flexible, reliable and responsible in challenging situations;
- A team player with excellent interpersonal and communication skills, verbal as well as written;
- Ability to work independently while keen to work as part of a team and assist colleagues;
- Ability to demonstrate a high level of initiative and problem solving capabilities;
- Willing to make the extra effort as required; Fluency in English is required, any other European language skills will be considered an advantage.

**We offer you
An exciting opportunity to build a network of contacts across the organization in a collaborative and diverse workplace. At Lombard International we have a diverse team of over 40 nationalities. We are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy recognition and rewarding packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. The work can be challenging but Lombard International is