Customer Service Employee
il y a 2 semaines
We are looking for a Customer Service Employee to join our Road Logistics team in Contern, Luxembourg
- ** Your Role **:The Customer Service acts as a centralized interface/ helpdesk between our customers, the Road Logistics department, and the suppliers.
- ** Your Responsibilities**:
- Interlocutor for all customer requests;
- Complaint handling and negative reporting in case of deviations on requested deliveries (delays, difficulties, damages);
- Organization of specific transports (express, etc.) in accordance with Road Logistics department;
- Repartition of orders to the responsible forwarding pools;
- Track and Tracing and load planning for specific clients;
- Creation and maintenance of different statistics;
- Compliance with required customer quality standards.
**Your Skills and Experiences**:
- Apprenticeship as forwarding agent or similar experience;
- High customer orientation;
- Language skills: English and German is mandatory: French is a plus;
- Good experience in the Customer Service business;
- Good logistics background;
- Knowledge about transport/logistics processes;
- Able to take responsibility and to work as a part of the team;
- Ability to fulfil critical tasks on time, keep schedules and deadlines.
LI-FB2
**Good Reasons to Join **:Kuehne + Nagel in Luxembourg was founded in 1970 and currently has around 700 employees with over 30 different nationalities. Located at the very heart of Europe, and as such the ideal starting place to travel in Europe, Luxembourg is known by its diversity, amazing nature and beautiful castles. Our head office is located in Contern, an industrial zone in the south-eastern part of Luxembourg (easily reachable by car or public transportation from Luxembourg, Germany, France or Belgium). We offer a position within a strong international environment with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.**About Kuehne+Nagel***
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Fabiola Balboa
+4916094926034
- Next steps to joining our teamStep 1
- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer
-
Customer Service Employee
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Customer Service Employee to join our Road Logistics team in Contern, Luxembourg! - ** Your Role **:The Customer Service acts as a centralized interface/ helpdesk between our customers, the Road Logistics department, and the suppliers. - ** Your Responsibilities**: - Interlocutor for all customer requests; - Complaint handling and...
-
Customer Service Employee
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Customer Service Employee to join our Road Logistics team in Contern, Luxembourg! - ** Your Role **:The Customer Service acts as a centralized interface/ helpdesk between our customers, the Road Logistics department, and the suppliers. - ** Your Responsibilities**: - Interlocutor for all customer requests; - Complaint handling and...
-
Customer Service Employee
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Customer Service Employee to join our Road Logistics team in Contern, Luxembourg! - ** Your Role **:The Customer Service acts as a centralized interface/ helpdesk between our customers, the Road Logistics department, and the suppliers. - ** Your Responsibilities**: - Interlocutor for all customer requests; - Complaint handling and...
-
Sea Logistics Customer Care Employee
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Customer Care employee to join our Sea Logistics team in Contern, Luxembourg. - ** Your Role **:The Sea Logistics Customer Care employee is the single point of contact for a defined group of customers in Sea Logistics. The Sea Logistics Customer Care employee supports customers by providing helpful information, answering questions, and...
-
Sea Logistics Customer Care Employee
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Customer Care employee to join our Sea Logistics team in Contern, Luxembourg. - ** Your Role **:The Sea Logistics Customer Care employee is the single point of contact for a defined group of customers in Sea Logistics. The Sea Logistics Customer Care employee supports customers by providing helpful information, answering questions, and...
-
Teamleiter Customer Service
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Teamleiter Customer Service
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Teamleiter Customer Service
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Teamleiter Customer Service Warehousing
il y a 7 jours
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Customer Account Manager Ii
il y a 4 semaines
Contern, Luxembourg Syniverse Temps pleinSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Employé Communal A1
il y a 4 semaines
Contern, Luxembourg Commune de Contern Temps pleinDescription **VACANCE DE POSTE** L’administration communale de Contern se propose d’engager pour les besoins du service technique: **Un employé communal (M/F)** dans le groupe d’indemnité A1, sous-groupe scientifique et technique, responsable du service écologique au sein du service technique Degré d’occupation 100% et à durée...
-
Il Operations Specialist
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are hiring for an Operations Specialist, to join our 4PL Control Tower in Contern, Luxembourg! - ** Your Role **:As Operations Specialist, you will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with our 4PL customer...
-
Administrative / Commercial Order Processing (Cop)
il y a 4 semaines
Contern, Luxembourg TÜV Rheinland Group Temps plein**Working in a small team as part of an international organization**: TÜV Rheinland is one of the leading international providers of technical services for quality and safety. TÜV Rheinland Luxembourg S.a.r.l. is part of the global TÜV Rheinland Group. Based in Contern, Luxembourg, the Group offers a wide range of services to its local customers. TÜV...
-
European Transport Planner
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinFor our Road Logistics department, we are looking for a European Transport Planner to join our growing team in Luxembourg, in our offices in Contern. - ** Your Role **:Join our international team and be responsible for organizing transports by choosing the best solution and by respecting customer requirements and quality standards - ** Your...
-
Il Operations Specialist
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are hiring for an Operations Specialist, to join our 4PL Control Tower in Contern, Luxembourg! - ** Your Role **:As Operations Specialist, you will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with our 4PL customer...
-
Integrated Logistics Operations Manager
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinIn this crucial leadership role, you will oversee the day-to-day 4PL operations for one of KN Integrated Logistics' key clients. - ** Your Role **:As an Operations Manager, you will be a member of the Integrated Logistics Business Unit and will report directly to the Head of Logistics Control Center. With the support of your subordinate Team Lead(s), you...
-
Manager Support Technique
il y a 4 semaines
Contern, Luxembourg mateco Temps pleinmunkakörben a Contern telephelyünkre **01-12-23**: **Manager Support Technique** **Missions**: - Contact téléphonique ou mail avec les clients pour collecter les demandes de dépannages ou entretiens ; - Diagnostic téléphonique auprès des clients pour identifier les pannes et donner du support technique ; - En accord avec le chef d’atelier et/ou...
-
Pricing Manager
il y a 7 jours
Contern, Luxembourg Syniverse Temps pleinSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Front Desk Officer
il y a 4 semaines
Contern, Luxembourg Manpower Temps pleinMANPOWER Luxembourg SA recruits for one of our client located in Contern: Front Desk Officer (M/W/X) Temporary contract The Front Desk Officer member is supporting the Facility Management Organisation in our head office in Luxembourg. Main task is the professional manning of the reception desk in the Main Building, additionally supporting facility related...
-
Integrated Logistics Operations Manager
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinIn this crucial leadership role, you will oversee the day-to-day 4PL operations for one of KN Integrated Logistics' key clients. - ** Your Role **:As an Operations Manager, you will be a member of the Integrated Logistics Business Unit and will report directly to the Head of Logistics Control Center. With the support of your subordinate Team Lead(s), you...
