CRM (Customer Relationship Management) Consultant

il y a 2 semaines

Howald, Luxembourg UpCRM Temps plein

**Internship as a CRM consultant at UpCRM - **_**Join the Future of Customer Relationship Management in Luxembourg**_

Up Consulting is recognized as the preferred partner of Salesforce for the Luxembourgish market, providing consulting, design, implementation, and training for CRM (Customer Relationship Management) solutions. We are an IT consulting partner dedicated to providing ongoing services to support our clients in the successful achievement of their client commitments.

Our IT and business expertise enables us to implement commercial and marketing development strategies for our clients and support them in their digital transformation.

**Key Responsibilities**:
During your entire internship period you will work with various information systems and technologies. You may be involved in the following tasks:

- Deployment and consultancy related to Salesforce.
- Designing and assisting in the implementation of business processes.
- BI Solutions.

Utilization of CRM platforms, BI, Data Quality Management:

- Analysing the technical specifications of different CRM platforms.
- Developing an internal demonstration platform based on the Salesforce CRM platform.
- You will work with various technologies and develop your expertise around the Salesforce platform and solutions.
- Evaluation of Business Intelligence (BI) solutions.
- Best practices for Data Quality Management based on clients’ business processes.
- You will actively collaborate with clients to deliver solutions, prepare skills transfer workshops, and adopt a proactive attitude to suggest new solutions.

**Profile**:

- Currently enrolled in a Master 2 program with a genuine business and strategic sensitivity.
- You have an affinity for the field of Informational Technology, can bring a business-oriented and pragmatic perspective to your work.
- You understand the challenges of CRM implementation and aim to develop a strong specialization in this area.
- You are recognized for your ability to synthesize information and possess strong analytical and data processing skills.
- You demonstrate initiative, curiosity, and motivation.
- You are fluent in English.

Information:

- Contract Type: Full-time internship.
- Duration: 6 months, with a hiring opportunity (CDI).
- Allowance package: Salary of 1200€ - 1500€ + Lunch vouchers + Transportation costs reimbursement.
- Start Date: Immediately.
- Location: Luxembourg City - Howald (train station is a 5 min walking distance).

**Job Type**: Internship
Contract length: 6 months

**Salary**: €1,200.00 - €1,500.00 per month

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