Monitoring Administrator

Sopra Steria is looking for a Monitoring Administrator-DYNATRACE-APM-Unix/Cloud (AWS/K8s)-Python to support the planning, architecture, analysis, design, implementation, administration, and operations of Monitoring solution.

The Monitoring Administrator member operates implements and maintains in a 24x7-enterprise production environment.

**Mission:
- Operation, administration and integration of supervisory solutions based mainly on tools: DYNATRACE, or similar monitoring solution by adapting the configurations according to the situation.
- Participate in day-to-day activity of operation
- Participate in agile mode in project activities
- The key accountabilities for this role are:

- From a broad selection of monitoring tools, conceptualize, develop, and implement vendor or custom monitoring solutions to ensure system functions at peak performance.
- Identify, analyse, architect, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity.
- Analyse processes to establish technical guidelines and standards for systems monitoring.
- Provide administrative support for configuration and proper operation of monitoring tools used by Operational teams.

**Daily tasks:
- Administration of monitoring platform
- Ensure availability of monitoring solution (monitoring, alerting) in 24/7 mode (on call)
- Handle daily operation activities (requests, changes and incidents)
- Participate in day-to-day activity of operation
- Participate in agile mode in project activities
- Participate in weekly meeting with SDMs
- Ensure that requests and incidents are resolved within agreed KPI
- Respond to technical support tickets for Monitoring features and configuration
- Configure Monitoring, solution
- Deploy in production & administrate Monitoring tools on the existing perimeter
- Maintain documentation (how-to, normalization, installation) (*) Participation in project and customer and technical team training:

- Participate in monitoring technical projects

Essential Skills & Technologies:

- At least 2 years of professional experience for Monitoring Administrator
- Platform: DYNATRACE / APM or similar
- Databases:Oracle,Mysql
- Tools: Jenkins, Ansible, Git
- System: Linux / Unix /Cloud(AWS)/kubernetes
- Languages: Shell (like ksh, bash),Python and other languages is a plus
- Web services: RESTFul, SOAP
- Ticketing Tools: SMT HP Service Manager
- ITIL certified or relevant experience/knowledge English fluently spoken and written CitizenShip: EU citizen

**Desirable skills:
- Ability to supervise and work simultaneously on different activities with a variety of projects and short deadlines.
- Good analytical skills as well as time management skills, interpersonal and communication skills (written, verbal and presentation skills).
- Autonomous and energetic
- Adaptability
- Team player