Digital and Markets Support Trainee Tra
il y a 4 semaines
**Find your purpose at KPMG Luxembourg**
We are diverse and dedicated problem solvers, part of the worldwide network of high-quality audit, tax and advisory services.
We offer excellent career prospects that balance autonomy, flexibility and responsibility. Our comprehensive benefits inspire our people do and feel their best.
Right now, we have more than 1800 employees from 70 nationalities. Join our growing group of young and youthful innovators to uncover a world of opportunity together.
**We are seeking a Digital and Markets Support Trainee starting in August 2023 for a year.**
Business Services are the backbone of KPMG, crucial to setting our business on the path to success. Our Business Services staff connect the dots, converging the right people and the right technologies to ensure an exemplary, effective and signature client experience.
**What you will be working on**:
The Digital Collaboration Assistant/ Administrator assists the Client Program Manager to manage and maintain all Digital Collaboration Solutions across the firm. He/She can help internal users and provide guidance, support, and trainings for different kind of external tools. He/she focuses on the administration and maintenance of the client platforms and could also provide assistance to internal tools like One Intranet platform. Main goal is to provide digital administration support on all external platforms in order to have a smooth management and maintenance.
Responsibilities include but are not limited to:
Perform Platform Technical Support (1st level) (40%)
- Assist internal users on the usage of the external tools. Provision of 1st level support to users which is like request approvals, creation guidance etc.
- Application of requested templates (customization on standardized templates of our platforms based on the request)
- Raising tickets to Global for basic platform issues
- Support Client Program manager based on the project
Digital Platforms maintenance (30%)
- Assist on maintenance and administration of client platforms.
- Updating leavers and documentation for internal purposes.
- GDPR Coordinator
Deployment Assistance (10%)
- Participate and support in the deployment of new external collaboration, communication, analytics and office automation tools.
- Promotion and training support.
Support on Internal Platforms (20%)
- Administrative assistance of Internal Collaboration Platforms and day to day tasks on updating sections of One Intranet in order to help One Intranet manager.
- Support on Digital Ninjas Community Management (post communications, tips and contact our Ninjas members for external tools related topics)
**What we look for**:
- You hold a Bachelor or Master’s degree in Communication, IT or multimedia area or any related field
- Digital/tech savvy
- Customer Sales and Promotion Experience
- Good communication skills, eye for detail and quality
- Excellent level of English
- 1 year of experience of relevant work experience in a Technology field.
**What will you get**
We offer more than jobs. With our flexible work model, you can enjoy work and rest and recharge.
Our competitive compensation packages, paid time away from work, recognition bonuses and dedicated programs for personal development and wellbeing help to keep everyone refreshed and
motivated.
**Join us to develop to your full potential together, for better.**
KPMG is where you will find the right opportunities to advance your career. Take advantage of the widest available range of possibilities so you can grow professionally. If you are passionate about
working on what really matters and want to have fun along the way we would love to meet you.
- KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills._
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