Policy Administration Service Operator
Il y a 7 mois
**About Lombard International Group
Lombard International Group is a leading provider of global wealth and succession planning solutions with 30+ years’ experience. We have the strength and expertise to help high net worth and ultra-high net worth individuals, their families and institutions to protect, preserve and pass on their legacy to future generations.
It is in our nature to constantly innovate We love what we do, quickly adapt, and we are agile, as well as being committed to serve our partners and clients across the globe with Best-in-Class wealth solutions and tailored services.
The Group serves over 25 markets across Asia, Europe, Latin America and the United States, providing multi-jurisdictional, unit linked life insurance and annuities on a global basis, with a deep understanding of local regulations, cultures and attitudes.
European assets under administration are of €46.3 billion (as at 31 December 2022). Our global team of almost 600 employees includes more than 60 technical experts specializing in multiple jurisdictions.
Funds managed by Blackstone own Lombard International. Blackstone Group L.P. is one of the world’s leading investment firms.
**At Lombard, it is in our nature to innovate
**We love what we do, quickly adapt, and we are agile, to bring out the very best in what we do
**Your role - Are you ready for a challenge?
Your responsibilities will be as follows:
- Prompt management and organization of the team’s mailbox
- Prompt acknowledgment of day-to-day capital transaction requests from clients
- Answering incoming phone calls
- Collect, record and send hard copy confirmation letters
While ensuring
- Respect of Service Level Agreements and deadlines
- Respect of procedures and controls
Upholding Quality standards
**Your profile - Have you got what it takes to become our Policy Administration Service Operator?
- University Degree in Communication and/or relevant professional experience/training
- Relevant similar experience would be an asset
- Ability to analyze a situation and obtain information to reach sound conclusions
- Strong organizational skills, with attention to detail and meeting tight deadlines; pro-active, focused attitude towards work
- Excellent communication skills (oral and written): ability to communicate and manage external relationships with clients to a strong professional standard
- Service-oriented and results-focused, capable of ensuring a high service level to high-end clients
- Ability to work independently with strong ability to take ownership
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Professionalism and Customer service attitude
- Problem-solving and solution oriented with the ability to be proactive when issues arise
- Ability to quickly adapt to a fast-paced environment
- Active listening and positive attitude in all situations with great team spirit Fluency in English (written and spoken)
Additional assets:
- 1-3 years of experience in the field
- Experience in Finance or Insurance
- Knowledge of Luxembourg AML laws Any European language other than English is an absolute asset.
**We offer you
An exciting opportunity to build a network of contacts across the organization in a collaborative and diverse workplace. At Lombard International we have a diverse team of over 40 nationalities. We are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy recognition and rewarding packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. The work can be challenging but Lombard International is always a great place to work. We are committed to extending equal employment opportunities to all individuals.
Be a part of our community
Lombard is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.-
- Lombard International Assurance is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.- Our Recruitment privacy notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks. It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here _Recruitment Privacy Statement_
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