Content Developer
Il y a 7 mois
Full proficiency in Dutch (native level)
- Fluent English speaker
- Demonstrated content management experience within the tech writing, web, localization or content industry
- Experience working in environments that require constant change with flexibility and business acumen
- Experience working with global stakeholders on complex changes
- Excellent planning, communication and time management skills
We are looking for a Content Developer with full proficiency/native level in Dutch language to join the European Customer Service Support team.
You will act as the ‘voice of Amazon’ for our customers in The Netherlands and Belgium through the writing, publishing and maintaining of customer-facing and internal documentation (including, but not limited to, online Help pages or internal SOP for the Customer Service Associates).
In addition to developing content for Customer Service and product/feature launches in The Netherlands and Belgium, you will coordinate content projects for all Amazon European marketplaces. You will also identify opportunities to optimize content quality in order to improve the Customer Service Associates experience and solve customer issues.
This role is an excellent opportunity to learn new content authoring and CMS skills, and gain additional insight into how the Amazon CS network collaborates to provide the best possible experience for our customers.
You should have a strong focus on quality and be able to demonstrate your fluency in Dutch and English.
You are self-motivated and able to work independently with the organizational discipline to track and manage your work for several projects within tight deadlines.
You will have proven ability to make quick decisions in ambiguous circumstances, and will have a record of attention to detail and follow-through.
Luxembourg, Cork, Edinburgh, Brussels, Amsterdam
Key job responsibilities
- You will write, modify, update and publish content for our internal and external customers, focusing on our customers in The Netherlands and Belgium
- You will adhere to the content style guide and authoring standards
- You will learn to use DITA XML content models and learn how to author and publish XML topics in the Content Management System (CMS)
- You will manage several projects simultaneously, in a fast-paced environment
- You will collaborate with multiple teams and several marketplaces, to gain alignment on content strategy and execution planning, and professionally reply to feedback from our associates and partner teams
- You will identify opportunities to improve content development processes
Luxembourg, LUX
- Experience in requirement gathering and ability to write clear and detailed requirement document
-
Content Developer
Il y a 7 mois
Luxembourg Amazon Europe Core Sarl Temps pleinFull proficiency in Swedish (native level) - Fluent English speaker - Demonstrated content management experience within the tech writing, web, localization or content industry - Experience working in environments that require constant change with flexibility and business acumen - Experience working with global stakeholders on complex changes - Excellent...
-
Content Marketing Expert
Il y a 5 mois
Luxembourg Select Luxembourg Temps plein**Organisation and department description** Our client, a significant contributor to the health sector, is currently seeking a dynamic Content Marketing Expert. **Job description** You create marketing content and copywriting to support the brand, its positioning, and commercial objectives. - Develop and optimize website content for diverse audiences and...
-
Technical Content Specialist
il y a 2 semaines
Luxembourg, Luxembourg WESTPOLE Temps pleinAbout the RoleWe are seeking a skilled Technical Content Specialist to join our team at WESTPOLE. As a Technical Content Specialist, you will be responsible for developing comprehensive documentation for our products, including user manuals, API documentation, and online help systems.About the ResponsibilitiesDevelop high-quality documentation for our...
-
Content Marketing Associate
Il y a 5 mois
Luxembourg Fondation LHoFT Temps pleinContent Marketing Associate This is an exciting opportunity to join the team at the Luxembourg House of Financial Technology (LHoFT) and to drive real change in financial services. What is the role? The Content Marketing Associate will be in charge of creating and publishing written or multimedia content to support the LHoFT’s marketing strategy and...
-
Technical Content Specialist
il y a 2 semaines
Luxembourg, Luxembourg Cronos Europa Temps pleinAbout the RoleWe are looking for a skilled Technical Writer to join our team at Cronos Europa. As a key member of our team, you will be responsible for creating high-quality documentation for our web-based applications.ResponsibilitiesDevelop clear and concise user guides, how-tos, and knowledge base content.Work closely with developers to produce accurate...
-
Content Syndication Specialist
Il y a 5 mois
Luxembourg VML Luxembourg Temps plein**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...
-
E-commerce Content Specialist
Il y a 2 mois
Luxembourg VML Luxembourg Temps plein**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...
-
Digital Content Publisher Intern
Il y a 5 mois
Luxembourg VML Luxembourg Temps plein**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...
-
Administrator/developer Filenet
Il y a 5 mois
Luxembourg ABAKUS IT-Solutions Temps pleinABAKUS IT-SOLUTIONS - Intégrateur de services informatiques créé en 1991, nous nous positionnons comme fournisseur du confort informatique pour les petites et moyennes structures. Nous disposons à cet effet d'une offre de services « packagés » et d'un service desk personnalisé. Pour les organisations de taille plus importante, nous sommes également...
-
Senior Content Marketing Manager
Il y a 7 mois
Luxembourg Amazon Europe Core SARL - LUX Temps pleinExperience in marketing or marketing research - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience communicating results to senior leadership - Experience using Microsoft...
-
Audiovisual Content Officer
il y a 4 semaines
Luxembourg Moovijob.com Temps pleinFind out now how you can help us develop our services by joining our Communications team! **Audiovisual Content Officer**: Contract: permanent Start date: as soon as possible **Main tasks**: - ** Customer project management**: customer brief, from making contact to delivery of the final product ; - ** Photo & video reporting**: corporate shoots, event...
-
Communications Officer
Il y a 5 mois
Luxembourg Université du Luxembourg Temps plein**SnT** is a leading **international research and innovation centre** in secure, reliable and trustworthy ICT systems and services. We play an instrumental role in Luxembourg by fueling innovation through research partnerships with industry, boosting R&D investments leading to economic growth, and attracting highly qualified talent. We’re looking for...
-
Content & Event Creation Team Manager
Il y a 5 mois
Luxembourg Banque de Luxembourg Temps plein**Type de contrat**: CDI **Temps de travail**: Temps plein **Activités / Missions**: A la Banque de Luxembourg nous accompagnons des particuliers, des familles et des entrepreneurs dans la constitution, la gestion et la transmission de leur patrimoine. L'équipe Content & Event Creation en charge de l'organisation et la coordination des évènements...
-
Intern / Trainee - Audiovisual Content Officer
il y a 4 semaines
Luxembourg Moovijob.com Temps pleinFind out now how you can help us develop our services by joining our Communications team! **Intern / Trainee - Audiovisual Content Officer**: Contract: internship, traineeship Start date: as soon as possible Duration: 6 months minimum **Main tasks**: - ** Customer project management**: customer brief, from making contact to delivery of the final product...
-
Intern / Trainee - Audiovisual Content Officer
Il y a 5 mois
Luxembourg Moovijob.com Temps pleinFind out now how you can help us develop our services by joining our Communications team! **Intern / Trainee - Audiovisual Content Officer**: Contract: internship, traineeship Start date: as soon as possible Duration: 6 months minimum **Main tasks**: - ** Customer project management**: customer brief, from making contact to delivery of the final product...
-
Internship Ecommerce Content Management
Il y a 5 mois
Luxembourg FERRERO Temps plein**Job Location: luxembourg**: Luxembourg **Company description**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more...
-
Community Manager
Il y a 5 mois
Luxembourg NOELSE France Temps plein**A PROPOS DE NOUS** Noelse est une fintech dont l’ambition est de construire un environnement bancaire avec davantage d’éthique et de responsabilité dans la relation avec ses clients. Noelse propose des alternatives financières pour redonner le pouvoir à ses clients particuliers et professionnels. Notre mission est de révolutionner l'expérience...
-
Wordpress Developer
Il y a 5 mois
Luxembourg Mindpal Temps plein**We are looking for an experienced WordPress Developer.** **Responsibilities**: - Designing, developing, and maintaining WordPress-based websites - Creating and implementing WordPress plugins and themes - Optimizing website performance and ensuring their security - Collaborating with the design team to create functional and aesthetic websites - Analyzing...
-
Administrator/developer Filenet
Il y a 5 mois
Luxembourg AbAKUS IT Solutions Temps plein**Mission**: **Theoretical Skills**: - Solid knowledge of Document Management Tools and Workflows. - Workflow modeling, BPMN. - Microservices. - SCRUM methodology. - DevOps approach. **Technical Skills**: - IBM BAW 20, IBM FileNet 5.5, IBM Content Platform Engine, IBM Content Navigator, IBM Content Search Services, IBM Content Collector, IBM Case Manager,...
-
Sas Developer
Il y a 5 mois
Luxembourg NRB Temps pleinWe are **NRB**, an ICT company with over 30 years of a successful track record working with European Institutions and Agencies, offering IT consulting, solutions and services. Our Mission is to help our clients keep up with the challenges of digital transformation by providing the right talent at the right time for the right job. To this end, we are...