Head of Client Service Officers Europe

il y a 3 semaines


Luxembourg CA Indosuez Wealth (Group) Temps plein

**Type de métier**:
Types de métiers Crédit Agricole S.A. - Commercial / Relations Clients

**Types de métier complémentaires**:
Types de métiers Crédit Agricole S.A. - Gestion d'Actifs
Types de métiers Crédit Agricole S.A. - Conformité / Sécurité financière
Types de métiers Crédit Agricole S.A. - Gestion des opérations

**Intitulé du poste**:
Head of Client Service Officers Europe (H/F) H/F

**Type de contrat**:
CDI

**Date prévue de prise de fonction**:
01/03/2023

**Poste avec management**:
Oui

**Cadre / Non Cadre**:
Non cadre

**Missions**:
Vous prenez la responsabilité des Client Service Officers au sein des équipes Wealth Management qui ont pour mission d’accompagner les banquiers privés dans la gestion des portefeuilles clients ainsi que dans le développement de leurs fonds de commerce.

Votre mission:

- Animer la communauté des CSOs et Kycos en Europe en en faisant une ligne d’expertise au service des clients. Vous assurez la répartition des objectifs et le suivi des réalisations. Vous évaluez leur performance et les guidez dans leur développement. Manager averti, vous mettez un point d’honneur à favoriser la communication, l’échange et l’esprit d’équipe ;
- Mettre en place des programmes de formations dans le cadre des prises de postes et en accompagnement des évolutions des processus et projets transformant IWM (WDX, PI, CRM) ;
- Représenter la communauté des CSOs dans le Groupe et notamment interagir avec les autres responsables CSO chez Indosuez. Participer à créer une ligne d’expertise cross entités. ;
- Favoriser le développement des synergies entre les différents métiers de la Banque. Par ailleurs, vous partagez de bonnes pratiques entre entités IWM pour améliorer l’efficacité opérationnelle et le service client.

**Poste en CDI basé à Luxembourg**

**Localisation du poste**:
**Zone géographique**:
Europe, Luxembourg

**Ville**:
LUXEMBOURG

**Niveau d'études minimum**:
Bac + 4 / M1

**Formation / Spécialisation**:

- Vous avez un diplôme d'études supérieures ou universitaires en finance, banque ou école de commerce

**Niveau d'expérience minimum**:
6 - 10 ans

**Expérience**:

- Vous avez minimum 5 ans d’expérience réussie dans un environnement de banque privée ou de banque d’affaires ;

**Compétences recherchées**:

- Vous avez une très bonne connaissance des processus et des outils utilisés par les Wealth Managers et CSO ainsi que des règlementations en vigueur dans le secteur banque privée ;
- Votre rigueur, vos qualités relationnelles et vos compétences analytiques vous permettront d’assurer un service commercial irréprochable à nos clients en parfaite conformité avec les réglementations existantes ;
- Vous avez une capacité d’innovation et de créativité, et vous êtes orienté solution.
- Vous avez une première expérience managériale ou vous êtes désireux et avez le leadership naturel pour évoluer en tant que Responsable d’équipe ;

**Outils informatiques**:

- Vous maitrisez Excel, Word, Powerpoint et avez des connaissances en BI / VBA / Systèmes de gestions de bases de données ;

**Langues**:

- Vous maitrisez le français et l'anglais.


  • Head of Northern Europe

    il y a 6 jours


    Luxembourg Select Luxembourg Temps plein

    **Organisation and department description** Our client is a well-established and reputable global bank that has been operating for many years in the financial market. It offers a comprehensive range of banking and financial services to its clients. **Job description** As part of an internal reorganization, they are looking for a Head of Northern Europe....

  • Head of Transfer Agent

    il y a 4 semaines


    Luxembourg Banque Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    **Your team** The **Pictet Group** is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 750...

  • Team Head of Trade Settlement

    il y a 4 semaines


    Luxembourg Bank of China Luxembourg Temps plein

    **Company Description** As a Luxembourg-incorporated bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With 45 years of expertise and...


  • Luxembourg Banque Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    **Your team** The **Pictet Group** is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Head of Pere Investor Services

    il y a 4 semaines


    Luxembourg PICTET Temps plein

    **Your team**: - The - **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Head of Northern Europe

    il y a 1 mois


    Luxembourg Banque Internationale à Luxembourg (BIL) Temps plein

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Head of Regulatory Compliance

    il y a 4 semaines


    Luxembourg GoToFreedom Temps plein

    Nous représentons une banque spécialisée dans la gestion de fortune et non cotée. Suite à une mobilité interne, notre client est aujourd’hui à la recherche d’un « Head of Regulatory Compliance » qui rejoindra un département d’une quinzaine de personnes. **Votre rôle**: Travaillant main dans la main avec le CCO Europe, vous apporterez votre...

  • Compliance Officer

    il y a 2 semaines


    Luxembourg bitFlyer EUROPE S.A. Temps plein

    About bitFlyer bitFlyer is one of the largest cryptocurrency exchanges in Japan. Our vision is to build a truly global crypto company to reflect the international nature of the virtual currency. Our mission is to simplify the world with blockchain. bitFlyer was established in January 2014 in Tokyo. We have since established regional headquarters for the US...

  • Head of Compliance

    il y a 4 semaines


    Luxembourg, Luxembourg Michael Page Luxembourg Temps plein

    We are looking for the new Chief Compliance Officer to join an established team of 4p.Informations sur l'entrepriseOur client is a stable and well-established insurance company, belonging to a banking group.MissionsAs the new Head of Compliance and MLRO, your main responsibilities will be to:Be responsible for compliance, financial security and permanent...

  • head of analysis

    il y a 4 semaines


    Luxembourg, Luxembourg DO Recruitment Advisors Temps plein

    HEAD OF ANALYSIS & TESTING TEAM (UCITS ) (m/f)DO Recruitment is delighted to support its client, a well-known institution, in the recruitment of a Head Analysis & Testing team. As Head of the Analysis & Testing team, specialised in UCITS funds, you will be in charge of the complete range of functional solutions put in place with the business lines, as well...


  • Luxembourg FINEXIS S.A. Temps plein

    _**JOB OFFER **_ HEAD OF FUND AND CORPORATE SERVICES - FINEXIS S.A. is a Luxembourg based management company (Chapter 15) and authorised AIFM, regulated by the CSSF (Luxembourg financial authorities)._ - FINEXIS S.A. specialises in the creation and administration of Funds and companies, providing asset management, accounting, transfer agency, risk management...

  • Head of Accounting

    il y a 3 semaines


    Luxembourg, Luxembourg Abiomis Temps plein

    Head of Accounting – PSF Prestigieux, 110K Nous avons le grand plaisir d'accompagner notre partenaire de longue date, un PSF en pleine croissance au Luxembourg, dans sa recherche de son futur Head of Accounting. Avec une équipe très ouverte et dynamique d'une 40-aine de personnes, le PSF assure des services de haute qualité en matière de comptabilité,...

  • Head of Compliance

    il y a 1 mois


    Luxembourg Cobalt Recruitment Temps plein

    Cobalt is thrilled to partner with a prestigious Pan-European Asset Management firm, distinguished for its expertise in Real Estate and various Alternative Investments. They are seeking a dynamic Head of Compliance to spearhead a dedicated team, contributing to the management of their exceptional portfolio. **Head of...

  • Client Services Manager

    il y a 2 jours


    Luxembourg IQ-EQ Temps plein

    **Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. As Client Services Manager/Director, you will act as a senior-level executive responsible for overseeing...


  • Luxembourg Bank of China Luxembourg Temps plein

    **Company Description** As a Luxembourg-incorporated bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With 45 years of expertise and...


  • Luxembourg, Luxembourg Morgan Philips Executive Search Temps plein

    We've been appointed exclusively by the « Laboratoire national de santé » (LNS)to support their Head of National Center of Genetics recruitment process. ABOUT THE LNSThe (LNS) is a public institution under the supervision of the Ministry of Health in Luxembourg. As a multidisciplinary institute, the LNS consists of four scientific departments in the...

  • Head of Compliance

    il y a 6 jours


    Luxembourg Cobalt Recruitment Temps plein

    Location: Luxembourg, Ville de Luxembourg - Sector: Accounting & Finance - Job type: Permanent - Salary: €110000.00 - €130000.00 per annum + Plus Bonus - Job ref: JN -042024-81676_1712914428 - Published: 12 April 2024 - Expiry date: 11 June 2024 **Head of Compliance** **Luxembourg** **€110,000 - €130,000 plus benefits** Cobalt is thrilled to...


  • Luxembourg SEB Temps plein

    **Categories** - Other, SEB Global Services*** - 4 August 2023**Location** - Luxembourg**About SEB in Luxembourg** - The overall ambition for SEB in Luxembourg is to excel as SEB’s cross-border centre of excellence for private and institutional customers, while staying relevant in a continuously changing customer behaviour and regulatory environment. We...


  • Luxembourg State Street Corporation Temps plein

    Head of Private Markets EMEA, SVP **Location: Open (Preferred Luxembourg or London)** Across the globe, institutional investors rely on State Street to help them manage risk, respond to challenges through solutions, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged professionals are essential...


  • Luxembourg Anderson Wise Temps plein

    **Job type**: - Permanent**Emp type**: - Full-time**Industry**: - Private Banking & Wealth Management**Expertise**: - Private Banking & Wealth Management**Skills**: - Cross Asset Private Banking Wealth Management Futures Options Derivatives Equities Loans Lombard Credit Asset Management**Location**: - Luxembourg**Job published**: - 15-05-2023**Job...