Specialist Customer Service DC –
il y a 3 semaines
The registered office of RIGO Trading S.A. is established in the municipality of Niederanven in the EBBC business complex close to the Findel Airport. The company started up only in 2014 and employs currently more than 80 employees.
One purpose of the company is the acquisition by purchase, registration, and transfer by sale or exchange of intellectual and industrial property rights. RIGO Trading S.A. takes care of the procurement and in particular the purchase of CAPEXs, raw materials, packaging and print materials, for the activities of the companies of its group and the distribution of goods produced on the Luxembourg market and to duty free and retail customers worldwide. The global Travel Retail Management and as well the associated Marketing and Key Account Management have been successfully established in RIGO Trading S.A. during the course of the years 2015 and 2016. Since 2017 the Global Export / Developing Countries Management (for more than 40 countries) and Sales and Marketing activities have been consolidated in Luxembourg as well.
Specialist Customer Service DC – (f/m/d)
CDD contract with the option to a CDI - Ref. CSDC052024
Are you passionate about HARIBO and interested in making this iconic brand big in new markets? Then be part of our mission and join our international Developing Countries team in spreading happiness around the globe.
We are looking for a highly motivated, pragmatic and open-minded Specialist Customer Service DCstarting as soon as possible. The Specialist Customer Service is part of a dynamic and international team and provides support to the Developing Countries Department by managing daily operational tasks.
Main responsibilities:
- Provide customer focused service to assigned customer accounts
- Understand customer's products, services, business operations and needs
- Respond to customer requests, suggestions and questions on a daily basis
- Process incoming orders, forms, applications and requests
- Advise customers of order status
- Prepare delivery notes, export documents and customs declarations
- Supply planning – shipment plans and orders
- Interactions with 3rd Party Logistic Partner (3PL)
- Invoicing
- Provide accurate, valid and complete information by using the right methods/tools
- Interface effectively and create rapport with all types of people, build up trustful relationships (external and internal)
- Keep records of customer interactions, process customer accounts and file documents
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Communicate and coordinate with internal departments
- Follow up of complaints
Requested Profile:
- Bachelor degree in international trade or logistics/supply chain management or similar
- Work experience of at least 2 years in international business (preferred in FMCG and food sector)
- Good numerical and analytical skills, attention to details
- Understand needs of the department and commit to projects to improve efficiency
- Ability to work independently as well as in a team environment
- Reliable, pro-active, ability to multi-task
- Constant professional attitude towards challenge
- Well-developed interpersonal and communication skills
- Languages: English business fluent, every other language is considered as an asset
- MS-Office: proficient in Excel:
- Knowledge of SAP
***
Data Protection Information
By providing us per Email with your CV and the respective personal information you are permitting RIGO Trading S.A. to access and use the information for recruitment purposes (Art. 6 I lit.b DSGVO).
RIGO Trading S.A. will store your details during the recruiting process for the position, but maximum for a retention period of 6 months. Your personal information will be deleted automatically once the data retention period is reached.
Should you wish to remove your details prior to automatic deletion or for any other queries about how your information is handled, please contact RIGO Trading S.A. directly at recruiting@rigo-trading.com with separate email.
***
If you would like to apply for this position please send your complete application documents and specification of your earliest entry date, your salary expectation and the job reference number via jobs.lu.
APCT1_LU
-
Specialist Customer Service DC –
il y a 1 semaine
Senningerberg, Luxembourg Rigo Trading S.A Temps pleinThe registered office of RIGO Trading S.A. is established in the municipality of Niederanven in the EBBC business complex close to the Findel Airport. The company started up only in 2014 and employs currently more than 80 employees. One purpose of the company is the acquisition by purchase, registration, and transfer by sale or exchange of intellectual and...
-
Procurement Service Center Specialist
il y a 6 jours
Senningerberg, Luxembourg Manpower Temps plein15/01/2024 **Location**: Senningerberg **Type**: Temporary Job #7870 MANPOWER Luxembourg SA recruits for one of its clients, a well-known company located in Findel: Procurement Service Center Specialist (M/W/X) Tempory contract **Tasks**: Supplier registration and master data management. Purchase orders creation and modifications. Purchase requisition...
-
Procurement Service Center Specialist
Il y a 2 mois
Senningerberg, Luxembourg Manpower Temps plein05/04/2024 **Location**: Senningerberg **Type**: Temporary Job #8823 MANPOWER Luxembourg SA recruits for one of its clients, a well-known company located in Findel: Procurement Service Center Specialist (M/W/X) Temporary contract **Tasks**: Supplier registration and master data management. Purchase orders creation and modifications. Purchase requisition...
-
Procurement Service Center Specialist
il y a 1 jour
Senningerberg, Luxembourg Manpower Temps plein05/04/2024 **Location**: Senningerberg **Type**: Temporary Job #8823 MANPOWER Luxembourg SA recruits for one of its clients, a well-known company located in Findel: Procurement Service Center Specialist (M/W/X) Temporary contract **Tasks**: Supplier registration and master data management. Purchase orders creation and modifications. Purchase requisition...
-
Client Service Specialist
Il y a 2 mois
Senningerberg, Luxembourg JPMorgan Chase Bank, N.A. Temps pleinEach Client Service Specialist (CSS) is regionally aligned to bankers and their client base (for the Russian market). You would be part of a collaborative and integrated team within the Private Bank providing our clients with market-leading day-to-day service. Some examples of your daily responsibilities would be: executing cash movements, monitoring...
-
Operative Support Specialist
Il y a 2 mois
Senningerberg, Luxembourg Manpower Temps plein11/03/2024 **Location**: Senningerberg **Type**: Temporary Job #8620 MANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel; Operative Support Specialist Temporary contract **Responsibilities**: Day to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating...
-
Operative Support Specialist
Il y a 2 mois
Senningerberg, Luxembourg Manpower Temps plein11/03/2024 **Lieu**: Senningerberg **Type**: Temporary Travail #8620 MANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel; Operative Support Specialist Temporary contract **Responsibilities**: Day to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating...
-
Senior Specialist
Il y a 2 mois
Senningerberg, Luxembourg LRI Invest Temps pleinDescription FundRock - LIS S.A. is looking for a Senior specialist - RC services Role and responsibilities - Act as _responsable du contrôle_ (RCs) for clients’ funds (regulated: SIFs and UCITS and unregulated: AIFs, RAIFs), being the first point of contact for the _responsable du respect des obligations_ (RR)/Board as well as the escalation point for...
-
Senior Specialist
il y a 2 semaines
Senningerberg, Luxembourg LRI Invest Temps pleinDescription FundRock - LIS S.A. is looking for aSenior specialist - RC services Role and responsibilities - Act as_responsable du contrle_ (RCs) for clients funds (regulated: SIFs and UCITS and unregulated: AIFs, RAIFs), being the first point of contact for the_responsable du respect des obligations_(RR)/Board as well as the escalation point for service...
-
Senior Specialist
il y a 3 jours
Senningerberg, Luxembourg LRI Invest Temps pleinDescription FundRock - LIS S.A. is looking for a Senior specialist - RC services Role and responsibilities - Act as _responsable du contrôle_ (RCs) for clients’ funds (regulated: SIFs and UCITS and unregulated: AIFs, RAIFs), being the first point of contact for the _responsable du respect des obligations_ (RR)/Board as well as the escalation point for...
-
Supply Chain Specialist
il y a 1 mois
Senningerberg, Luxembourg Manpower Luxembourg S.A. Temps pleinMANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel;Supply Chain Specialist (M/F/X)Temporary contractResponsibilitiesDay to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating to movement of all products, dealing promptly with any errors or...
-
Supply Chain Specialist
il y a 1 semaine
Senningerberg, Luxembourg Manpower Luxembourg S.A. Temps pleinMANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel;Supply Chain Specialist (M/F/X)Temporary contractResponsibilitiesDay to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating to movement of all products, dealing promptly with any errors or...
-
Supply Chain Specialist
il y a 4 semaines
Senningerberg, Luxembourg Manpower Luxembourg S.A. Temps pleinMANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel;Supply Chain Specialist (M/F/X)Temporary contractResponsibilitiesDay to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating to movement of all products, dealing promptly with any errors or...
-
Supply Chain Specialist
il y a 2 semaines
Senningerberg, Luxembourg Manpower Temps plein24/04/2024 **Location**: Senningerberg **Type**: Temporary Job #8620 MANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel; Supply Chain Specialist (M/F/X) Temporary contract **Responsibilities**: Day to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues...
-
Supply Chain Specialist
il y a 1 semaine
Senningerberg, Luxembourg Manpower Temps plein24/04/2024 **Lieu**: Senningerberg **Type**: Temporary Travail #8620 MANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel; Supply Chain Specialist (M/F/X) Temporary contract **Responsibilities**: Day to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues...
-
Supply Chain Specialist
il y a 4 semaines
Senningerberg, Luxembourg Manpower Luxembourg S.A. Temps pleinMANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel; Supply Chain Specialist (M/F/X) Temporary contract Responsibilities Day to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating to movement of all products, dealing promptly with any errors or...
-
Supply Chain Specialist
il y a 1 mois
Senningerberg, Luxembourg Manpower Luxembourg S.A. Temps pleinMANPOWER Luxembourg SA is recruiting for one of its customers, a renowned company based in Findel; Supply Chain Specialist (M/F/X) Temporary contract Responsibilities Day to day liaison with the customs brokers, local SC teams and warehouses including the resolution of issues relating to movement of all products, dealing promptly with any errors or...
-
Customer Care Agent
il y a 1 semaine
Senningerberg, Luxembourg Luxair Temps pleinPour notre département _Relations Clients LG_** **au sein de **LuxairTours**, nous recherchons un(e):**_Customer Care Agent - CDD 6 months (M/F)_****_Missions :_**- Réceptionner, envoyer un accusé de réception et encoder les courriers de litiges adressés par les clients Luxair & Luxair Tours et autres- Etre l'interlocuteur principal en interne pour...
-
Specialist Accounting CDD 50% part-time(f/m/d)
il y a 1 mois
Senningerberg, Luxembourg Rigo Trading S.A Temps pleinThe registered office of RIGO Trading S.A. – as Representatives of the HARIBO Group in Luxembourg - is established in L-2663 Senningerberg, 6 Route de Treves, in the EBBC business complex, close to the Luxembourgish Airport. The company started up only in 2014 and employs currently morethan 80 employees. One purpose of the company is the acquisition by...
-
Specialist Accounting CDD 50% part-time(f/m/d)
il y a 1 semaine
Senningerberg, Luxembourg Rigo Trading S.A Temps pleinThe registered office of RIGO Trading S.A. – as Representatives of the HARIBO Group in Luxembourg - is established in L-2663 Senningerberg, 6 Route de Treves, in the EBBC business complex, close to the Luxembourgish Airport. The company started up only in 2014 and employs currently morethan 80 employees. One purpose of the company is the acquisition by...
