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Client Relationship Specialist
il y a 4 semaines
Randstad is the world's leading HR services company. We know how important a job is in a person's life, and we put all our energy into helping you find the right one for you. A job in which you'll thrive and develop your full potential.
We are currently looking for a:
Client Relationship Specialist, Bilingual Japanese/English
As a Client Relationship Specialist, you will play a crucial role in maintaining strong client relationships and providing exceptional service. Your responsibilities will include:
Ensuring outstanding client care and fostering positive relationships
Handling client inquiries promptly and effectively, collaborating with the operations team as needed
Generating various reports for clients
Executing tasks efficiently and with attention to detail
Providing administrative support and completing required checklists
Demonstrating a deep understanding of client culture
Required Skills and Experience:
Native-level proficiency in both written and spoken Japanese, along with fluency in English
Knowledge of banking, custody business, or securities brokerage
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
Preferred Qualifications:
Bachelor's degree in Economics or equivalent experience
Strong analytical and problem-solving skills, with the ability to handle complex tasks
Proficiency in conducting in-depth analysis and driving continuous improvement
Ability to contribute to decision-making and provide recommendations
Excellent communication skills and the ability to collaborate effectively across departments
Negotiation skills
Deep understanding of client relationships and networking
Ability to coordinate resources for mid-term projects and tasks
Strong team player with flexibility
Randstad attaches great importance to equal opportunities. We recruit candidates on the basis of their skills, regardless of their age, sexual orientation, nationality, religious beliefs, gender, disability, etc.
Ready to take on this new challenge? Do not hesitate to apply for this position. We look forward to meeting you
experience
EXPERIENCE +5 ANS
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